V102C Bilingual Immigration Receptionist

About This Opportunity

We are representing a confidential professional services organization seeking a bilingual Immigration Receptionist to join their team remotely. This role serves as the critical first point of contact for clients navigating immigration matters, requiring exceptional communication skills in both English and Spanish. Our client values professionalism, cultural sensitivity, and the ability to manage multiple priorities in a fast-paced environment.

As the Immigration Receptionist, you will create positive client experiences while coordinating communication between clients, attorneys, and various stakeholders. This position is ideal for someone who is detail-oriented, empathetic, and committed to delivering exceptional service to diverse populations.

Responsibilities

• Serve as the primary point of contact for incoming client communications via phone, email, and other channels
• Provide professional, culturally sensitive support to clients throughout their immigration process
• Schedule appointments, consultations, and meetings while ensuring all parties are properly informed
• Manage email communications, organize inboxes, and draft responses in both English and Spanish
• Coordinate information flow between clients, legal team members, and external stakeholders
• Maintain accurate client records, communication logs, and case-related documentation
• Route calls and requests to appropriate team members or departments efficiently
• Respond to inquiries from clients, prospective clients, and vendors with professionalism
• Maintain and organize calendars with reminders and appropriate categorization
• Prepare and distribute meeting materials and relevant documentation
• Conduct follow-up communications with clients and team members as needed
• Support administrative functions and assist with operational tasks

What We're Looking For

• Fluency in both English and Spanish (written and verbal) is required
• Experience handling high-volume phone and email communications preferred
• Strong organizational skills with ability to manage calendars, appointments, and schedules efficiently
• Comfortable coordinating with diverse groups including clients, vendors, team members, and external stakeholders
• Previous experience in client-facing administrative roles or receptionist positions
• Proficiency with email management platforms, calendar systems, and video conferencing tools
• Working knowledge of Microsoft Office Suite or Google Workspace
• Experience with file and data management systems
• Exceptional attention to detail and ability to maintain accurate records
• Ability to manage multiple tasks simultaneously while maintaining professionalism
• Cultural sensitivity and understanding when working with immigrant communities
• Dependable, polished, and approachable demeanor

Work Schedule: 8:30 AM - 5:30 PM PST/PDT, remote position based in the United States

How We Work With You

Our talent team at Get A Job.ai partners with you throughout the entire hiring process. Here's how it works:

• Submit your application through the Get A Job.ai platform
• A dedicated recruiter will review your qualifications and conduct an initial screening
• If you're a strong match, we'll submit your profile to our client for consideration
• We'll coordinate interviews and provide guidance at each stage
• Please do not contact the employer directly—all communication flows through our recruitment team to ensure the best experience for everyone involved

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work to ensure fair consideration throughout our recruitment process.