Senior ServiceNow Engineer

About This Opportunity

We are representing a confidential technology organization seeking a Senior ServiceNow Engineer to join their team across multiple European locations. This is a senior technical role focused on advanced platform development, enterprise integrations, and optimization of the ServiceNow environment. You'll serve as a technical leader, providing hands-on development expertise while mentoring junior team members and partnering with architects on solution design.

Responsibilities

• Develop and enhance ServiceNow functionality using server-side and client-side scripting, including Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Scheduled Jobs
• Design and configure Service Catalogs, Catalog APIs, Order Guides, ACLs, Roles, Workspaces, and UI Builder interfaces
• Build and customize Employee Center, portals, widgets, and Angular-based UI components to support business requirements
• Create and maintain REST and Scripted REST APIs, Flow Designer solutions, SubFlows, and Integration Hub actions, including custom integrations and automation scripts
• Implement and manage notifications, templates, mail scripts, dashboards, reports, and performance analytics
• Monitor system health, analyze upgrade and performance logs, and optimize platform reliability and scalability
• Serve as a technical liaison between architects and developers, ensuring alignment with design standards and architectural patterns
• Conduct code reviews and enforce development best practices to maintain high-quality, maintainable solutions
• Manage instance upgrades, cloning activities, data archiving, replication processes, and domain separation configurations
• Design and support integrations with external systems, including SSO, discovery tools, Service Graph Connectors, and AI-enabled automation use cases

What We're Looking For

• Bachelor's degree in Computer Science, Information Systems, or equivalent professional experience
• 5+ years of hands-on ServiceNow development experience supporting enterprise-scale implementations
• Advanced expertise in server-side and client-side scripting, API development, and platform configuration
• Strong working knowledge of ITSM, ITOM, and ITAM modules
• Experience managing platform upgrades, instance cloning, and multi-instance environments
• Demonstrated experience with Integration Hub, REST integrations, and external system connectivity
• Familiarity with Domain Separation and multi-tenant architecture
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) preferred
• Proven ability to mentor developers and provide technical leadership
• Strong analytical, troubleshooting, and cross-functional collaboration skills

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we'll submit your candidacy to our client for consideration. Please do not attempt to contact the client directly, as all applications must go through our recruiting process to be considered.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices and works with clients who value diversity and equal opportunity employment.