Senior Customer Engineer (m/w/d)

About This Opportunity

We are representing a confidential enterprise software organization that is scaling rapidly across Europe. They are seeking a Senior Customer Engineer to join their technical team serving large enterprise clients in retail, manufacturing, and logistics.

This role sits at the critical intersection between product and customer IT environments. You'll own the technical side of enterprise onboarding—from initial architecture conversations through production rollout at scale. You'll work with identity stacks, HR systems, security reviews, and emerging AI integrations to bring complex implementations from zero to hundreds of thousands of active users.

Location: Stuttgart & Remote (Germany)
Travel: Expect 10-30% travel to client sites
Language: German C1+ and fluent English required

Responsibilities

You will take end-to-end technical ownership of enterprise onboarding projects, guiding clients from first architectural discussions through stable production deployment. Your work centers on designing and delivering critical integrations including identity and authentication (OIDC, Entra ID), SCIM provisioning, REST APIs, and connections to HR and operational systems like SAP SuccessFactors, Workday, or UKG.

Rather than simply executing tasks, you'll advise and enable customer IT teams, their partners, and external development resources to build solutions you'd confidently endorse—solutions that can be operated independently without ongoing dependency on you. When building is the fastest path to proving an approach or unblocking a rollout, you'll create the initial version yourself, then hand it off cleanly with documentation and transition support.

You'll shape how AI agents, tool access via MCP, and agent-to-agent scenarios land in real enterprise environments, including the authentication and data boundaries that must hold. As the technical authority in each account, you'll align requirements across project leadership, IT, security, business units, and works councils, make technical decisions, and feed gaps you identify back to the product and engineering teams.

What We're Looking For

Must-Have Experience:

• Approximately 3-5+ years in IT or tech consulting, customer engineering, forward deployed engineering, solutions engineering, or SaaS implementation with genuine enterprise experience
• Hands-on enterprise integration and identity work: SSO and authentication (OIDC, OAuth, Entra ID or comparable), REST APIs, and API-based integrations delivered in real enterprise IT landscapes
• Technical ownership in enterprise customer projects where you made technical decisions alongside IT, security, and business teams—not just coordinated them
• Real technical depth without writing production code full-time: you read code, review designs, debug integrations, and build working prototypes
• German at C1 level or higher and fluent English

Nice-to-Have Experience:

• SCIM provisioning and connections to HR or workforce systems like SAP SuccessFactors, Workday, or UKG
• Current, informed perspective on where agentic AI is heading: MCP, A2A, EMA, and underlying authentication questions—we want someone tracking the field closely with their own viewpoint
• Prior customer engineering or forward deployed engineering experience at a product company rather than exclusively traditional consulting
• Workflow automation tools (n8n or similar), comfort with logs/metrics/dashboards, or experience with co-determination and data privacy in enterprise contexts

How We Work With You

Our talent team at Get A Job.ai partners with leading technology organizations across Europe to connect exceptional technical professionals with high-impact roles. When you apply through our platform, a dedicated recruiter will screen your background and prepare your profile for submission to our client.

We handle the introduction and coordinate the interview process. Please do not contact the hiring organization directly—all communication flows through Get A Job.ai to ensure a smooth, professional experience for everyone involved.

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome candidates of all backgrounds, identities, and experiences.