Security Analyst 2nd Lvl (m/w/d)

We're seeking a Security Analyst 2nd Level (m/w/d) to join name as a full-time professional, based in Austria, Germany, or Switzerland. As a second-level security analyst, you'll take ownership of incident response, threat analysis, and proactive security operations for our diverse client base across the region.

What This Role Involves

You'll work at the frontline of incident management, analysing and escalating security events for our clients whilst conducting root-cause analysis and active threat hunting. This role bridges reactive incident response with proactive security strategy — you'll not only respond to threats but also shape how our clients approach their security posture through collaborative workshops and regular strategic discussions.

Your Responsibilities

• Analyse security incidents, perform root-cause analysis, escalate through established processes, and conduct threat-hunting activities
• Lead incident-handling workshops and serve as the primary contact during regular client meetings and check-ins
• Provide ongoing client consultation and support via email, chat, and phone calls, ensuring continuous confidence in our service
• Collaborate with our engineering team to evaluate emerging security technologies and trends, keeping both us and our clients ahead of evolving threats
• Maintain operational quality and stability in partnership with our first-level support team
• Participate in on-call rotation, including evening and weekend shifts as required

What We're Looking For

• Proven experience working in a Security Operations Centre (SOC)
• Hands-on knowledge of Microsoft security tools: Defender, Sentinel, and Entra ID (Crowdstrike experience is a bonus)
• Solid understanding of network security challenges and the ability to recognise patterns and develop pragmatic solutions
• Strong communication skills — the ability to explain complex security concepts clearly to colleagues, clients, and non-technical decision-makers
• Service-oriented mindset with enthusiasm for workshops, regular collaboration, and continuous improvement alongside clients
• Fluent German and English, both written and spoken
• Residency in Germany
• Desirable: security certifications such as AZ-500, SC-200, SC-300, CompTIA CySa+, SANS FOR/SEC, or equivalent

Why Join name

We offer a competitive benefits package designed to support your professional growth and wellbeing. Enjoy flexible holiday entitlements beyond statutory minimum, mental health support through our OpenUp Family programme, and access to modern office apartments in Düsseldorf and Vienna. You'll receive a monthly internet allowance, corporate benefits covering fashion, travel and technology, plus dining vouchers. After your probationary period, benefits expand to include company health and dental insurance with cancer screening, occupational pension with 25% employer contribution (increasing after 3 and 5 years), a job bike scheme, a tax-free monthly cash card, company gym membership, and a service phone for personal use.

Apply Today

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