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Sales Strategy and Operations Director

PwC at a glance

pwc.com/gx/en
  • Founded 1995
  • Employees 195000

SEC filings mentioning "PwC": 10,000+search EDGAR

Source: Wikipedia

PwC

Join PwC as a Sales Strategy and Operations Director in O'Hare, Chicago, where you'll lead consulting engagements helping clients transform their sales and service operations for competitive advantage.

About the Role

This is a full-time position based in our O'Hare, Chicago office. As a Sales Strategy and Operations Director, you'll partner with enterprise clients to design and implement sales and customer service strategies that drive measurable business results. You'll evaluate how organizations engage customers, identify inefficiencies and opportunities, and develop actionable strategies that executives can execute. This role involves regular client interaction and travel up to 60% of the time.

What You'll Do

  • Analyze client sales and service engagement processes to uncover operational gaps and growth opportunities
  • Develop comprehensive sales and customer service strategies tailored to clients' industry dynamics and competitive positioning
  • Provide strategic guidance and recommendations to senior leadership at client organizations
  • Lead cross-functional consulting teams through complex sales transformation projects
  • Conduct business process reviews and develop implementation roadmaps
  • Build client relationships and serve as a trusted advisor throughout engagements

What We're Looking For

  • Proven experience in sales strategy, sales operations, or customer service consulting
  • Strong analytical skills with the ability to translate data insights into strategic recommendations
  • Demonstrated success leading consulting projects or managing complex client engagements
  • Deep knowledge of sales methodologies, customer engagement models, or service delivery operations
  • Excellent communication skills—both written and verbal—for presenting to executive audiences
  • Bachelor's degree in business, economics, or a related field
  • Willingness to travel up to 60% as required by client assignments

About PwC

PwC is a global professional services firm providing audit, assurance, tax, and consulting services to leading organizations. We help our clients solve their most pressing business challenges and seize opportunities to create value.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in O'Hare, Chicago

Weather right now in O'Hare, Chicago: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:

O'Hare is one of the 77 community areas of Chicago in Illinois, United States, located on the far north side of Chicago. Chicago O'Hare International Airport is located within the boundaries of this community area. This community area is the only one that extends outside Cook County; the western edge is in DuPage County.

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

  • Elevation 196m (643 ft)

Source: Wikipedia (state)

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