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Pharmacy Customer Service Associate

Similar live opening The link you followed was closed or not ready — this is a matching published job.
  • Company: Walgreens
  • Location: Edgewood, Richland County
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Walgreens at a glance

walgreensbootsalliance.com
  • Founded 2015

SEC filings mentioning "Walgreens": 10,000+search EDGAR

FDA-registered drug labeler (WALGREENS CO.) — via openFDA NDC Directory

OSHA safety record: 5 confirmed violations across 3 inspections — via OSHA Establishment Search

Walgreens Boots Alliance (WBA) is a U.S.-based pharmacy and retail holding company headquartered in Deerfield, Illinois, formed in late 2014 when Walgreens completed its Alliance Boots combination. Public ticker: WBA. More background: Wikipedia.

8,764 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia

Walgreens is seeking a Pharmacy Customer Service Associate for our Edgewood, Richland County location. In this full-time role, you'll be the friendly face at our checkout counter, processing transactions efficiently while supporting our pharmacy operations to help customers stay healthy.

About the Role

As a Pharmacy Customer Service Associate at Walgreens, you'll combine customer-facing excellence with behind-the-counter support in a busy pharmacy environment. You'll work full-time handling point-of-sale transactions, greeting customers with warmth and professionalism, and assisting our licensed pharmacist with daily operational needs. This position reports directly to pharmacy leadership and operates within all state and federal pharmacy practice guidelines.

What You'll Do

  • Ring up customer purchases on the register with accuracy, handling cash and card payments efficiently
  • Greet customers with courtesy and patience, answering questions and addressing concerns at checkout
  • Process transactions quickly without compromising accuracy, even during peak store hours
  • Assist the pharmacist and pharmacy technician with supporting tasks under direct supervision
  • Help navigate pharmacy computer systems to retrieve patient information and fulfill operational requirements
  • Maintain awareness of state and federal regulations governing pharmacy practice
  • Keep the pharmacy and customer service areas clean, organized, and properly stocked

What We're Looking For

  • High school diploma or GED required
  • Demonstrated ability to deliver strong customer service in a retail setting
  • Comfort with point-of-sale systems and cash handling
  • Excellent communication and interpersonal skills
  • Ability to work productively in a fast-paced, detail-oriented environment
  • Reliability, punctuality, and a professional demeanor
  • Openness to learning pharmacy operations and company procedures

About Walgreens

Walgreens is one of America's most trusted pharmacy and retail destinations, serving millions of customers across the country with medications, health services, and everyday essentials. We're committed to supporting our employees and the communities we serve.

How to Apply

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More options

To apply for this job please visit www.adzuna.com.

What people say about Walgreens

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Edgewood, Richland County

Weather right now in Edgewood, Richland County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

This role is listed for Edgewood in Richland County, South Carolina (Columbia area per the location display). South Carolina sits on the Southeast U.S. coast, bordering North Carolina, Georgia, and the Atlantic. State overview: South Carolina on Wikipedia.

South Carolina is a state in the Southeastern, South Atlantic and Deep South regions of the United States. It borders North Carolina to the north and northeast, the Atlantic Ocean to the southeast, and Georgia to the west and south across the Savannah River. Along with North Carolina, it makes up the Carolinas region of the East Coast. South Carolina is the 11th-smallest and 23rd-most populous U.S

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 215,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Cost of living in South Carolina: 6.3% below the national averagevia BEA

Minimum wage in South Carolina: $7.25/hrvia FRED

Real GDP per capita in South Carolina: $51,483via FRED

Home prices in South Carolina (year over year): +3.4%via FRED

Median household income in Richland County: $61,699via US Census ACS / Data USA

Most recent FEMA-declared disaster in Richland County: Severe Winter Storm (Winter Storm), Jan 2026 — via FEMA

Average commute time in Richland County: 23 minvia US Census ACS / Data USA

Most common commute in Richland County: Drove Alone (71%) — via US Census ACS / Data USA

Households with home internet in Richland County: 90%via US Census ACS / Data USA

Nearby history: Morgan Hall, listed 1987 (1.1km away) — via National Register of Historic Places

Typical climate: average high 75°F / low 52°F year-round (summers around 90°F, winters around 35°F) — via NOAA 1991-2020 Normals

Walkability: Above average walkable (12.7/20) — via EPA National Walkability Index

Typical rent nearby: $1,164/mo (1BR) · $1,276/mo (2BR) — via HUD Fair Market Rents

  • Elevation 91m (299 ft)

Source: Wikipedia (state)

About this role & career path

This frontline pharmacy retail role builds customer-service, retail operations, and pharmacy-workflow familiarity. Public listing data here does not include a formal ladder or promotion path for this store.

Traits that fit this role

  • Stress Tolerance
  • Self-Control
  • Cautiousness
  • Integrity
  • Attention to Detail

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET

Industry news

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Protective Service occupations earn a national median of $55,816via US Census ACS / Data USA

Build the skills for this role

Strengthen clear communication, cash-register comfort, and basic pharmacy retail etiquette (privacy, escalation to the pharmacist). Optional free learning:

Free & low-cost learning resources

Be ready to describe calm handling of long lines, confused pickup issues, and when you would get a pharmacist or manager. Expect scenarios on HIPAA-style privacy, ID verification for certain products, and multitasking phones with counter traffic. Prepare one example of accurate cash handling or de-escalating a frustrated customer.

Watch & learn

Video via YouTube.

Strong fit if you like fast retail pace, clear rules, and helping people solve practical pharmacy errands face-to-face. Less ideal if you want remote work or purely clinical pharmacy duties without customer flow.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Pharmacy Customer Service Associate
  • Employer Walgreens
  • Location Edgewood, Richland County
  • Type Full Time
  • Posted July 4, 2026
  • Apply by 2026-08-08
  • Country context US
  • Overview Full original description on this page (309 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Pharmacy Customer Service Associate

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Implement or monitor processes to reduce property or financial losses.
  • Identify and report merchandise or stock shortages.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Apprehend shoplifters in accordance with guidelines.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.

Source: O*NET

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

walgreensbootsalliance.com

Explore related openings

6 other opening(s) at Walgreens on Get A Job.AI

Occupation family: Pharmacy Customer Service Associate

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Pharmacy Customer Service Associate Walgreens