Customer Service Associate

Join Walgreens in SoMa, San Francisco as a full-time Customer Service Associate, where you'll deliver the outstanding service that makes our store a trusted community resource. This hands-on retail position is perfect for someone who thrives on connecting with people and creating positive experiences during every customer interaction.

About the Role

You'll be the front line of our SoMa store, managing checkout operations and shaping how customers and patients experience Walgreens. In this role, you'll handle transactions with care and accuracy, serve as a knowledgeable resource for shoppers, and turn customer concerns into opportunities to build loyalty. Your presence and attitude directly influence whether guests feel welcomed and valued when they walk through our doors.

What You'll Do

• Process transactions on assigned cash registers with accuracy, efficiency, and genuine friendliness
• Welcome customers and patients with a greeting, then proactively assist them in finding products and services
• Address questions and concerns thoughtfully, working through problems until customers feel satisfied
• Keep the store neat, organized, and inviting so that every visit reflects our commitment to excellence
• Work alongside team members to meet daily goals and support smooth store operations

What We're Looking For

• A genuine desire to help others and make a positive difference in customers' day
• Strong verbal communication skills and comfort connecting with people from all backgrounds
• Dependability and ownership—you show up ready to contribute and follow through
• Comfort with basic math and point-of-sale technology
• Physical ability to stand and move throughout a retail environment for extended periods
• Flexibility to support store needs, including weekend and evening availability

About Walgreens

Walgreens has served communities nationwide for generations, building trust as a place where customers turn for health, wellness, and everyday essentials. We're committed to fostering a workplace where every team member feels respected and has room to grow.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.