Operations & Supply Chain Manager

About This Opportunity

We are representing a confidential consumer packaged goods organization in their search for an Operations & Supply Chain Manager. This is a fully remote, individual contributor role based in South Africa with working hours aligned to US Eastern Time (Monday through Friday, 9 AM to 6 PM ET). Compensation is paid in USD on a bi-monthly basis.

This position owns the complete operational backbone of the business—from order management and logistics through procurement, production planning, inventory forecasting, and vendor relations. You will work directly with manufacturers, distributors, warehouses, and freight providers to ensure seamless fulfillment and continuous operational improvement.

AI proficiency is a hard requirement. Our client uses AI tools daily and expects the same from this hire. If you are highly organized, analytically sharp, financially literate, and proactive by nature, this role offers significant ownership and impact.

Responsibilities

• Own the complete order lifecycle from purchase order receipt through shipment, delivery, invoicing, and issue resolution
• Coordinate inventory allocation and fulfillment across customers and distributors; manage EDI orders and related operational requirements
• Proactively resolve shortages, shipment discrepancies, deductions, late deliveries, and other order issues
• Coordinate parcel, LTL, and FTL shipments; obtain freight quotes and identify cost-effective shipping options
• Prepare and manage bills of lading, shipping documentation, routing requirements, and delivery appointments
• Manage inventory across finished goods, ingredients, raw materials, and packaging; maintain appropriate inventory levels and reorder points
• Develop and maintain inventory and demand forecasts; coordinate production runs with manufacturers based on forecasts, open orders, and lead times
• Procure ingredients, packaging, and materials; issue and manage purchase orders; negotiate pricing, payment terms, MOQs, and lead times
• Build and maintain sales and demand forecasts; forecast inventory, production requirements, and cash needs
• Analyze COGS, landed costs, gross margins, freight costs, and promotional costs; build and maintain pricing and margin models
• Apply working knowledge of AP, AR, accrual vs. cash accounting, COGS, P&L statements, and inventory accounting; assist with bookkeeping and reconciliations as needed
• Use AI tools such as Claude and ChatGPT daily to analyze data, automate workflows, research operational problems, and improve productivity
• Coordinate operational food safety and quality documentation; maintain COAs, product specifications, and ingredient documentation
• Support lot tracking, expiration dates, traceability, recall readiness, and compliance with applicable food safety requirements

What We're Looking For

• 5 or more years of relevant operations, supply chain, logistics, or procurement experience
• Strong understanding of accounting and financial principles including COGS, margins, P&L, and cash flow
• Demonstrated experience managing purchase orders, inventory, procurement, production planning, and logistics
• Experience working with freight carriers, warehouses, manufacturers, suppliers, and other outside vendors
• Strong forecasting capabilities with the ability to build and maintain operational and financial models
• Demonstrated proficiency using AI tools such as Claude and ChatGPT as a core part of daily work, not occasional use
• Advanced Google Sheets and spreadsheet skills including large datasets, formulas, lookups, pivot tables, financial models, and operational reporting
• Extremely tech-savvy with the ability to learn new systems quickly
• Excellent written communication skills with proactive follow-up as a default behavior
• Highly organized with the ability to manage a high volume of emails, tasks, deadlines, and competing priorities simultaneously
• Comfortable making decisions and taking full ownership of outcomes

Nice to Have:

• Food, beverage, or consumer packaged goods experience
• Experience with QuickBooks
• Familiarity with inventory management systems, retailer portals, distributor portals, 3PL systems, and shipping platforms
• Experience managing EDI orders and related operational requirements
• Background in a high-growth or early-stage consumer brand environment

How We Work with You

Candidates apply directly through Get A Job.ai. Our recruiting team will screen all applications and conduct initial interviews with qualified candidates. We will then submit top candidates to our client for their review and interview process. Please do not attempt to contact the client directly, as all communication and coordination will be managed through our talent team at Get A Job.ai.

Application Requirements:

• Your updated resume
• A short Loom video (1 to 2 minutes) introducing yourself, describing your operations experience in supply chain, procurement, or logistics, and walking through how you use AI tools as a regular part of your operational workflow

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

Pay

Compensation details will be discussed with qualified candidates during the screening process. Payment is made in USD on a bi-monthly basis (every 15th and 30th). Paid time off is provided in accordance with company policy, and holidays are observed per company guidelines.

Equal Employment Opportunity: Get A Job.ai is committed to providing equal employment opportunities to all applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We celebrate diversity and are dedicated to creating an inclusive environment for all candidates and employees.