Fraud Specialist I

About This Opportunity

We are representing a confidential financial services organization seeking a Fraud Specialist I to join their team. This role focuses on research and loss mitigation across multiple intake channels, with responsibility for decisioning fraud-related cases and alerts. You'll analyze account activity, assess risk levels, and make critical decisions in accordance with corporate policies and procedures.

Location: United States (currently remote; may transition to in-office in Charlotte, NC)
Schedule: 2nd shift (12:00 PM - 9:00 PM) with 10% automatic pay differential
Employment Type: Regular, full-time

Responsibilities

• Analyze and decision fraud-related cases and alerts across multiple channels
• Utilize banking systems to investigate transactional information and ensure fraud solution requirements are met
• Conduct thorough client research using critical thinking skills to make well-supported decisions
• Leverage internal and external applications to investigate and research alerts
• Resolve cases efficiently while maintaining awareness of required timelines
• Communicate effectively with internal and external partners and clients
• Participate in ongoing fraud-related training including webinars and self-study to stay current with changing laws and regulations

What We're Looking For

Required:

• High school diploma or equivalent
• One year of banking, financial industry, or related experience; preferably in branch, audit, compliance, legal, risk, or lending capacity
• Strong investigative, analytical, and critical thinking skills
• Excellent work prioritization and time management abilities
• Strong interpersonal, communication, and client service skills
• Proficiency in Microsoft Office applications
• Ability to learn and perform complex processes while adhering to procedures, policies, and regulations
• Ability to work in a high-stress, fast-paced, rapidly changing environment
• Flexibility to work required hours including 2nd shift schedule

Preferred:

• Associate degree
• Experience in investigation, law enforcement, or lending roles
• Knowledge of fraud regulations and compliance requirements, including reporting and record retention
• Experience in fraud and/or compliance-related roles

How We Work With You

As your recruiting partner, Get A Job.ai manages the entire application process on your behalf. When you apply through our platform, our talent team will conduct an initial screening to understand your background and ensure alignment with the role requirements. Once we confirm you're a strong match, we'll submit your profile to our client for consideration. Please do not contact the employer directly—all communications will be coordinated through Get A Job.ai to ensure a professional and streamlined experience.

Pay

Compensation details will be discussed during the screening process. Our client offers comprehensive benefits for eligible employees including medical, dental, vision, life insurance, disability coverage, 401k, paid time off, sick days, and paid holidays.

Equal Employment Opportunity: Get A Job.ai is committed to creating a diverse and inclusive environment. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.