- Company: Get A Job.ai
- Location: Paris, Île-de-France, France
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
Our talent team at Get A Job.ai is representing a confidential fintech organization in Paris that is transforming how enterprise finance teams operate. We're seeking a Customer Success Manager who will own strategic relationships with large-scale clients and drive measurable business outcomes.
This is a high-impact role for someone who combines relationship mastery with commercial thinking. You'll partner with senior finance leaders to ensure platform adoption, unlock value, and identify expansion opportunities—all while maintaining the highest standards of execution.
Responsibilities
- Partner with enterprise customers to develop and execute success plans aligned with their business objectives
- Drive full platform adoption across Finance, Treasury, and Procurement teams
- Build trusted relationships with stakeholders from operational users to C-level executives
- Monitor account health metrics and proactively address risks
- Identify upsell and cross-sell opportunities based on evolving customer needs
- Collaborate with Sales on account expansion strategies and renewal execution
- Serve as the voice of the customer to Product and Engineering teams
- Deliver measurable outcomes that demonstrate clear business impact
- Maintain operational excellence through structured documentation and forecasting
What We're Looking For
- 2–5 years of experience in Customer Success, Account Management, or Consulting within B2B SaaS or fintech
- Proven track record managing enterprise SaaS accounts and driving adoption and expansion
- Exceptional stakeholder management skills with executives and operational teams alike
- Strong analytical mindset—comfortable interpreting usage data and designing retention playbooks
- Experience building account success plans tied to measurable KPIs
- Commercially savvy with ability to articulate ROI and identify business value
- Data-driven approach to decision-making and customer outcomes
- Ownership mentality—you act on insight without waiting for direction
- Fluent in English (French is a plus)
- Passion for finance technology and enterprise automation
How We Work With You
When you apply through Get A Job.ai, one of our recruiters will screen your application and arrange an initial conversation. If there's a strong match, we'll submit your profile to our client and guide you through their interview process. Please do not contact the client directly—all communication should flow through our team to ensure the best experience for everyone involved.
Pay
Compensation details will be discussed during the screening process with our recruiting team.
Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work to ensure fair consideration throughout our recruitment process.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Customer Success Manager
- Employer Get A Job.ai
- Location Paris, Île-de-France, France
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 19, 2026
- Apply by October 19, 2026
- Country France
- Overview Full job description on this page (392 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Success Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
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Occupation family: Customer Success Manager
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