Corporate Travel Operations Specialist

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential travel technology organization seeking an experienced Corporate Travel Operations Specialist to join their remote team in Romania. This role focuses on managing end-to-end travel arrangements for premium corporate accounts and VIP travelers, delivering exceptional service through expert consultation, supplier negotiation, and meticulous attention to detail.

Responsibilities

• Serve as the primary point of contact for corporate accounts and VIP travelers, managing complex business travel requests through multiple channels including email, phone, chat, and CRM systems
• Provide expert travel consulting to corporate travelers and travel managers, recommending optimal solutions for flights, hotels, transfers, and premium services globally
• Execute both online and offline bookings through the platform and direct supplier network, including hotels, DMCs, transfers, rail, ferries, cruises, and airlines
• Source travel options and negotiate directly with hotels, service partners, and providers to secure favorable agreements on rates, terms, and conditions for corporate clients
• Manage the complete booking lifecycle including confirmations, payments (virtual card processing), vouchers, modifications, cancellations, and refunds
• Coordinate with internal teams across Online Support, Finance, Product, Sales, and Account Management to ensure operational excellence
• Monitor service level agreements, resolve operational issues proactively, and escalate incidents as needed to maintain consistently high service standards

What We're Looking For

• Proven experience in business travel management, TMC, DMC, or premium corporate travel operations
• In-depth knowledge of hotel and airline operations and global destination management
• Upper-Intermediate (B2+) proficiency in both English and Italian is required
• Outstanding interpersonal, written, and verbal communication skills with the ability to work confidently with demanding corporate clients and negotiate effectively with suppliers
• Demonstrated ability to manage multiple complex corporate requests simultaneously with exceptional accuracy and professionalism
• Proficiency with CRM systems, online booking tools, and travel management technologies
• Proactive, solutions-oriented approach to resolving challenges in fast-paced environments

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and qualifications. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through our team to ensure a smooth process for everyone involved.

The interview process includes an introductory conversation with HR, a remote setup verification, and an in-depth manager interview to discuss your experience and role specifics.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Benefits include: Remote work flexibility, competitive base plus bonus structure, exposure to leading global companies, professional development opportunities including ongoing training and industry events, and access to corporate travel rates and discounts.

Get A Job.ai is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.