Clinical Specialist – Robotic Exoskeleton

About This Opportunity

We are representing a confidential medical device organization at the forefront of pediatric mobility technology. Our client is expanding their presence in the UK and seeks a Clinical Specialist to serve as a key clinical and technical resource for families and healthcare partners. This is a predominantly field-based role involving approximately 75% travel across the UK and occasional European destinations.

As Clinical Specialist, you will lead customer onboarding, provide hands-on training and support, conduct device trials at events and roadshows, and serve as a trusted advisor to families navigating complex mobility challenges. You'll work independently with advanced robotic equipment while collaborating with global customer success and product teams.

Responsibilities

• Lead onboarding and hands-on training for new families and clinical partners receiving mobility devices
• Provide ongoing support through regular check-ins, helping customers use equipment effectively and achieve meaningful goals
• Conduct hands-on device trials with children and families at roadshows, conferences, and events across the UK and Europe
• Address daily customer queries via chat groups and manage support tickets
• Independently set up, adjust, and troubleshoot robotic equipment, including basic technical, mechanical, and software checks
• Work with families and clinicians to establish goals and monitor progress using relevant measures
• Gather customer feedback and share insights with engineering and product teams
• Represent the organization at clinical events, conferences, and community activities
• Occasional weekend work may be required for trials and events with reasonable advance notice

What We're Looking For

Required:

• At least 3 years post-qualification experience in physiotherapy, rehabilitation, clinical practice, medical devices, mobility technology, or closely related field
• Clinical experience at a level broadly equivalent to NHS Band 6, or equivalent experience in private practice or clinical specialist role within medical device or healthcare industry
• Experience working with children with complex mobility needs, neurological conditions, physical disabilities, or rehabilitation needs
• Tech-savvy with confidence to independently set up, adjust, and troubleshoot technical equipment
• Strong verbal and written communication skills with excellent empathy and patience
• Willingness and ability to travel extensively (approximately 75% travel across UK and occasional European travel)
• Ability to safely lift and handle equipment weighing up to 27 kg (60 lb)
• Valid UK driving licence
• Must already possess legal right to work in the UK; visa sponsorship is not available

Preferred:

• Experience in medical device startup, healthtech, medtech, or early-stage company environment
• Qualification as Physiotherapist with current HCPC registration (or eligible to practice as UK-licensed PT)
• Membership of the Chartered Society of Physiotherapy (CSP)
• Experience providing virtual care, telehealth, or remote clinical support
• Familiarity with UK paediatric funding pathways (NHS Continuing Healthcare, Personal Health Budgets, EHCPs, charitable funding)
• Fluency in additional European language, particularly German or French
• Experience with Salesforce or Airtable

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and fit for the role. Qualified candidates will be presented to our client for consideration. If selected to move forward, you'll participate in interviews with the hiring manager, team members, and leadership, followed by reference checks. Please do not attempt to contact the client organization directly, as all communication is managed through our talent team to ensure a fair and consistent process for all applicants.

Pay

Pay details will be discussed during the screening process based on experience and location within the UK.

Benefits through the client include employee stock options, home office setup allowance, car allowance, and private health insurance.

Equal Opportunity

Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and work to ensure equitable consideration throughout our process.