Case Manager – Housing Navigation (JR 5656)

PATH (People Assisting the Homeless) is hiring a full-time Case Manager for its Housing Navigation program in Los Angeles County. In this role, you'll empower individuals and families experiencing homelessness to achieve housing stability by developing personalized support plans and coordinating access to critical resources.

About the Role

Based in the Los Angeles area, this full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. You'll work directly with program participants, starting with thorough intake assessments and moving forward to create tailored action plans that address each person's unique housing needs, employment barriers, health concerns, and personal goals. Your mission is to guide clients toward independent living and sustained housing security.

What You'll Do

• Conduct in-depth intake conversations and needs assessments to understand each participant's situation, challenges, and aspirations
• Create personalized roadmaps addressing housing acquisition, income and employment, medical and mental health needs, substance use recovery, financial stability, and community connections
• Administer standardized screening and assessment instruments to evaluate progress and identify ongoing barriers
• Identify appropriate community resources and coordinate referrals to partner agencies, housing providers, employers, health services, and support organizations
• Conduct structured progress evaluations at key intervals, including comprehensive 90-day reviews after program enrollment
• Maintain detailed, well-organized participant files that comply with program requirements and organizational standards
• Protect confidential participant information and ensure full compliance with HIPAA and applicable privacy laws

What We're Looking For

• Strong ability to synthesize information, identify patterns and trends, and produce careful, accurate work consistently
• Genuine skill at partnership: build and maintain positive relationships with team members, clients, and community organizations
• Excellent communication: present ideas clearly in conversation and writing; explain complex information in straightforward, accessible language
• Proactive and resourceful: take ownership of challenges and develop solutions without waiting for direction
• Thoughtful decision-maker: analyze complex situations, weigh trade-offs, and choose courses of action grounded in logic and values
• Ethical professional: uphold integrity, follow guidelines, and maintain appropriate boundaries in all interactions
• Preferred experience: 2 or more years working in healthcare, case management, social services, homelessness prevention programs, or support roles for vulnerable populations
• Entry level welcomed: all backgrounds and experience levels are encouraged to apply

Required Qualifications

• Authorized to work in the United States
• Current CPR and First Aid certification, or willingness to earn certification as a condition of employment
• Valid driver's license and access to reliable personal transportation with documented proof of insurance and vehicle ownership
• Ability to pass background screening, drug screening, and tuberculosis testing prior to hire

Compensation and Benefits

This position offers a salary range of $23.24 to $28.28 per hour, scaled according to your relevant experience. Benefits include medical, dental, and vision coverage, paid vacation and sick leave, paid holidays throughout the year, and access to a retirement plan.

About PATH (People Assisting the Homeless)

PATH has been a leader in homelessness solutions since 1984, developing and delivering integrated services across California. We operate street outreach, homelessness prevention programs, employment coaching and job placement, case management, transitional housing, and permanent supportive housing. Our approach is rooted in research and best practices. We believe in centering equity in our operations, creating a workplace as diverse as the populations we serve, and advancing racial and social justice through our work and organizational culture.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.