Bilingual Medical Receptionist | Remote

About This Opportunity

Our talent team is representing a confidential healthcare organization seeking a Bilingual Medical Receptionist to join their remote team. This role serves patients across the United States, providing essential front-office support and coordination for healthcare services. If you're passionate about helping patients navigate their healthcare journey and thrive in a fast-paced, patient-focused environment, we encourage you to apply through Get A Job.ai.

Location: Remote (United States)
Employment Type: Full-time
Language Requirement: Bilingual in English and Spanish

Note: This position cannot be performed from the following states due to the client's business requirements: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico.

Responsibilities

• Answer high-volume inbound calls, transfer and direct calls appropriately, and deliver exceptional customer service via telephone
• Coordinate all front office patient activities in a timely manner, including appointment scheduling and transport coordination
• Communicate clearly and effectively (both oral and written) with patients, healthcare providers, pharmacies, and internal team members
• Accurately input data into Electronic Medical Records (EMR) databases and internal systems
• Respond to inquiries from patients and third-party vendors, providing clinic directions and hours of operation
• Contact health plans to verify patient insurance information
• Provide bilingual support to ensure Spanish-speaking patients receive quality care and service

What We're Looking For

• High School Diploma or General Education Degree (GED) required
• Healthcare experience with appointment scheduling and EMR/EHR databases (medical assistant or medical front office background preferred)
• Strong computer skills including data entry, screen navigation, and keyboarding
• Experience working in Electronic Medical Records or Electronic Health Records systems
• Proficiency with Microsoft Outlook (email) and Word
• Excellent oral and written communication skills in both English and Spanish
• Demonstrated empathy, compassion, and patient-focused approach
• Ability to provide a home office setup with two monitors (minimum 22 inches each)

How We Work With You

When you apply through Get A Job.ai, here's what happens next:

• Submit your application directly on our platform at getajob.ai
• Our recruiting team will review your qualifications and conduct an initial screening
• If you're a strong match, we'll submit your profile to our client for consideration
• Please do not contact the client directly—all communication flows through our team to ensure a smooth process
• You may be required to complete assessments independently as part of the screening process

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Get A Job.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.