Bilingual Dental Admin & Receptionist (Virtual Assistant)

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential dental practice seeking a Bilingual Dental Admin & Receptionist (Virtual Assistant) to join their team remotely from Peru. This is a full-time position supporting front-desk operations, patient communication, scheduling, and insurance coordination for a U.S.-based healthcare organization.

This role is ideal for someone who thrives in fast-paced healthcare environments, enjoys helping patients, and can confidently manage multiple administrative responsibilities while delivering an exceptional patient experience remotely.

Responsibilities

• Handle inbound and outbound patient calls in both English and Spanish
• Respond to emails, texts, and patient inquiries professionally and promptly
• Provide friendly, empathetic, and patient-centered customer service
• Conduct appointment reminders and treatment follow-ups
• Schedule, confirm, reschedule, and manage patient appointments efficiently
• Coordinate calendars and optimize scheduling workflows
• Ensure patient information and appointment details remain accurate and updated
• Verify insurance eligibility, benefits, and coverage prior to appointments
• Assist with billing coordination and payment posting
• Support claims follow-up and insurance documentation processes
• Help patients understand coverage and payment-related information
• Manage patient intake and demographic updates
• Maintain accurate digital records and documentation in compliance with HIPAA standards
• Support data entry, reporting, and administrative workflows

What We're Looking For

• Fluent in both English and Spanish (spoken and written) — required
• English proficiency level: C1 or higher required
• Clear and professional communication skills with a neutral accent preferred
• Minimum 1–2 years of experience in U.S. dental administration, healthcare administration, dental front desk support, medical scheduling, or insurance coordination
• Strong understanding of dental workflows, insurance verification, appointment scheduling, and patient communication
• Experience using dental practice management platforms such as Dentrix, Eaglesoft, Open Dental, or similar systems
• Strong multitasking and organizational abilities
• High attention to detail and professionalism
• Comfortable working independently in a remote environment
• Strong sense of accountability, confidentiality, and HIPAA compliance
• Patient-first mindset with excellent communication skills
• Ability to remain calm and professional in fast-paced environments
• Proactive, resourceful, and solutions-oriented approach

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will screen applications and coordinate interviews. We will then submit qualified candidates to our client for consideration. Please do not attempt to contact the client directly, as all communication must go through our team to ensure a smooth process for everyone involved.

Pay

Pay via Get A Job.ai: $1,280 USD/month

Equal Opportunity

Get A Job.ai is committed to fostering an inclusive recruiting process. We welcome applicants of all backgrounds and work to ensure fair consideration for every candidate we represent.