Account Coordinator – Multilingual (French)

About This Opportunity

We are representing a confidential travel technology client seeking a Multilingual Account Coordinator (French) to join their Account Management team. This is a home-based role in the United Kingdom, working with a remote-first organization that serves thousands of hospitality partners across multiple countries.

In this position, you'll onboard new partner sites, manage renewals, and drive commercial success through consultative engagement. You'll coach partners on using self-serve portal tools, optimize listings for quality and performance, and collaborate across sales and customer service teams to maximize revenue opportunities.

Responsibilities

• Onboard new partners by coaching them to manage inventory and pricing via the online portal
• Ensure all listings meet quality standards before activation and maintain accurate, live content
• Proactively engage with your portfolio to optimize listing performance and drive bookings
• Use consultative sales techniques and data insights to navigate objections and unlock commercial opportunities
• Maintain detailed CRM records of all partner interactions and pipeline activity
• Apply strategic prioritization to focus on high-value accounts and emerging markets
• Identify and activate new revenue streams, including supplementary offerings for existing partners
• Collaborate with Sales to transition new accounts efficiently and with Customer Service to resolve escalated issues
• Champion process improvements to reduce time-to-activation and enhance the partner experience
• Provide out-of-office coverage and operational support for team continuity

What We're Looking For

• Fluency in English and French at a professional level (written and spoken)
• Proven B2B account management experience in a fast-paced environment; e-commerce background ideal
• Experience with online portals or SaaS solutions
• Telesales or consultative sales experience (advantage)
• Meticulous, organized, and methodical working style
• Strong troubleshooting and problem-solving abilities
• Excellent communication skills and professional phone manner
• General administrative competence and customer-facing experience
• Reliable internet connection and a quiet, secure home workspace in the UK

How We Work with You

Candidates apply directly through Get A Job.ai. Our talent team will review your profile and conduct an initial screen. If there's a strong match, we'll submit your application to our client for consideration. Please do not attempt to contact the employer directly, as all communication is managed through our recruitment process.

Pay

The client offers £26,000–£28,000 base salary plus performance-related bonus. Additional benefits include private health insurance, critical illness cover, life assurance, income protection, work-from-home equipment allowance, 25 days holiday plus bank holidays, 4% pension match, enhanced parental leave, and various retail and wellness discounts.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.