Operations Manager

Join UR as a full-time Operations Manager in Shrewsbury, MA, where you'll drive operational excellence and process improvements across the organization.

Position Summary

As Operations Manager at UR in Shrewsbury, MA, you will oversee the critical business processes, systems, and workflows that keep our organization running at peak efficiency. This full-time role combines strategic planning with hands-on operational execution, requiring you to identify inefficiencies, implement solutions, and ensure all operations align with company objectives and performance standards. You'll partner with leadership and cross-functional teams to deliver measurable results and build operational capability.

Key Responsibilities

• Oversee day-to-day operational processes across departments, analyzing workflows and implementing continuous improvements
• Manage vendor relationships, contracts, and procurement activities to ensure quality, reliability, and cost-effectiveness
• Monitor operational metrics, KPIs, and performance data; produce reports and recommendations for leadership
• Coordinate cross-functional projects and facilitate communication between departments to achieve shared goals
• Maintain compliance with company policies, procedures, and applicable regulations and industry standards
• Manage operational budgets and implement cost-control measures without compromising quality or service
• Develop and maintain process documentation, training materials, and team capability programs

What You Bring

• 3+ years of operations management, business operations, or related management experience
• Demonstrated success improving processes, reducing costs, and driving operational efficiency
• Strong analytical skills with the ability to interpret data and make informed decisions
• Excellent leadership, communication, and team collaboration capabilities
• Proficiency with Microsoft Office, enterprise software systems, and business analytics tools
• Bachelor's degree in business administration, operations, supply chain management, or related field (or equivalent professional experience)
• Ability to prioritize effectively and thrive in a dynamic, fast-paced environment

About the Company

UR is dedicated to delivering operational excellence and building a workplace where talent and hard work drive meaningful impact. Our Shrewsbury, MA location serves as a hub for collaborative, results-driven teams committed to continuous improvement and business success.

Ready to Apply?

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