Virtual Assistant (Operations, Billing & Client Support) – Remote

Join Prime System Solutions as a Virtual Assistant for Operations, Billing & Client Support in this remote, full-time role based in Metro Manila, Philippines. You'll be instrumental in keeping our client-facing operations running smoothly while managing billing processes and delivering exceptional support across multiple channels.

The Opportunity

We're seeking a detail-oriented and proactive Virtual Assistant to help streamline our operational workflows, manage billing activities, and maintain strong client relationships. This is an ideal role for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in supporting teams and clients with accuracy and professionalism. Working remotely from the Metro Manila area, you'll have the autonomy to manage your schedule while staying connected with our growing organization.

Your Responsibilities

• Handle day-to-day operational tasks including scheduling, data entry, and document management
• Process billing invoices, track payments, reconcile accounts, and follow up on outstanding balances
• Respond to client inquiries via email, phone, or chat with timely and accurate information
• Maintain client records and databases, ensuring information is current and accessible
• Coordinate between departments to resolve client issues and expedite solutions
• Prepare reports, summaries, and administrative documentation as needed
• Support team members with ad-hoc tasks that keep operations efficient

Requirements

• Proven experience as a Virtual Assistant, administrative assistant, or similar role
• Strong proficiency with office software (Microsoft Office, Google Workspace) and CRM or billing platforms
• Excellent written and verbal communication skills in English
• Organized, detail-oriented mindset with ability to manage multiple priorities
• Reliable internet connection and a dedicated workspace for remote work
• Ability to work independently and take initiative on tasks
• Customer service experience is highly valued

Why Join Prime System Solutions

Be part of a team that values reliability, professionalism, and growth. Working with Prime System Solutions gives you the flexibility of remote work while contributing to meaningful client outcomes. You'll develop skills across operations, finance, and customer relations—a combination that strengthens any career path.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.