- Company: Get A Job.ai
- Location: Berlin
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a fast-growing healthcare technology company based in Berlin that supports thousands of care facilities across Europe. As they scale their technical operations, our client needs a Working Student to join their Technical Support team and help maintain system reliability for over 1,000 active facilities.
This is a hands-on role where you'll troubleshoot real-world technical issues, debug integrations with healthcare software systems, and contribute to incident response. If you're a student with solid technical fundamentals and want to gain practical experience in a high-impact environment, we'd like to hear from you.
Responsibilities
- Own technical support cases end-to-end, reproducing and isolating faults across application, network, and integration layers
- Debug integrations and on-premises configurations for German healthcare software systems
- Resolve customer-side IT issues including firewalls, proxies, DNS, and certificate management
- Monitor system health during assigned shifts and participate in incident response activities
- Document recurring issues and contribute to root-cause analysis and runbook development
- Work rotating evening and weekend shifts as part of the support rotation
What We're Looking For
- Currently enrolled student (Bachelor's or Master's level), ideally in Computer Science or a related field – active enrollment required for Werkstudent contract
- Solid understanding of Windows and Linux fundamentals plus networking basics (firewalls, proxies, DNS, TLS)
- Exposure to observability tools such as Grafana or Sentry, and API/integration debugging is a plus, or strong willingness to learn
- Available for rotating evening and weekend shifts
- Ability to remain calm and communicate clearly under pressure
- German at C2 level and good English proficiency
How We Work With You
Our talent team at Get A Job.ai will guide you through the entire process. After you apply on our platform, a recruiter will conduct an initial screening call to understand your background and ensure alignment with the role. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly – all communication and coordination will flow through Get A Job.ai to ensure the best candidate experience.
Pay
Compensation details will be discussed during the screening process and are competitive for a working student position in Berlin.
Equal Opportunity
Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and experiences.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Explore Get A Job.ai online
Working in Berlin, Deutschland
Weather right now in Berlin, Deutschland: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Berlin is the capital of Germany as well as its largest city by both area and population. With 3.7 million inhabitants, it has the highest population within its city limits of any city in the European Union. The city is also one of the states of Germany, being the third-smallest state in the country by area. Berlin is surrounded by the state of Brandenburg, bordering Brandenburg's capital Potsdam to the southwest. The urban area of Berlin has a population of over 5 million, making it the most populous in Germany. The Berlin-Brandenburg capital region has around 6 million inhabitants and is Ger
Note: Germany observes a public holiday on Oct 3 — German Unity Day.
🇩🇪 Relocation safety for Germany: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Germany: 3.7% — via World Bank
Wage growth in Germany (year over year): 2.9% — via Eurostat
GDP per capita in Germany: $60,496 — via World Bank
Consumer price inflation in Germany: 2.2% (annual) — via World Bank
Real GDP growth in Germany: 0.2% (annual) — via World Bank
Statutory minimum wage in Germany: €2,343/month — via Eurostat
Cost of living in Germany: 9.1% above the EU average — via Eurostat
Job vacancy rate in Germany: 2.8% — via Eurostat
Average hours worked per year in Germany: 1,332 — via OECD
Nearby green space: 10 parks within 1.5km — closest is Lustgarten (306m). via OpenStreetMap
Nearest public transit: Staatsoper (bus stop, 55m). via OpenStreetMap
- Elevation 36m (118 ft)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Working Student – Technical Support (m/f/d)
- Employer Get A Job.ai
- Location Berlin
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 20, 2026
- Apply by October 21, 2026
- Country Germany
- Overview Full job description on this page (374 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Limited public data for this employer
We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.
Explore related openings
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.