Senior Security Technical Account Manager

About This Opportunity

We are representing a confidential edge cloud technology company seeking a Senior Security Technical Account Manager to support their North American enterprise clients. This is a remote position based in the USA, ideal for a seasoned security professional who excels at building strategic customer relationships and driving security outcomes at scale.

In this role, you'll serve as the primary security advisor for a portfolio of enterprise customers, helping them optimize their security posture while collaborating with internal product, engineering, and research teams. You'll combine deep technical expertise with strategic thinking to deliver tailored security guidance and drive long-term customer success.

Responsibilities

• Act as the primary security point of contact and trusted advisor for strategic enterprise customers, supporting their security objectives and strengthening partnerships
• Build relationships with customer security, engineering, and leadership teams at both tactical and executive levels
• Deliver tailored security recommendations aligned to customer infrastructure, application architecture, and business requirements
• Advocate for customer needs internally across Product, Engineering, Support, Security Operations, Sales, and Leadership teams
• Drive resolution of complex security issues, escalations, and investigations with clear communication and timely outcomes
• Identify and implement process improvements, automation, and tooling enhancements to improve customer experience and team efficiency
• Design and deliver security workshops, technical deep dives, and enablement sessions tailored to customer needs and threat landscapes
• Support internal initiatives including professional services engagements, security programs, and special projects
• Coach and mentor junior team members, supporting onboarding and knowledge sharing
• Create and maintain internal documentation, playbooks, and best practices to scale the Security TAM function

What We're Looking For

• 8+ years in customer-facing technical roles (TAM, Sales Engineering, Support, or Professional Services) supporting enterprise customers, ideally in cloud, CDN, or application security environments
• Strong expertise in application and web security, including WAFs, bot mitigation, DDoS protection, OWASP Top 10, and API security
• Solid understanding of internet and application fundamentals: HTTP/HTTPS, DNS, TLS, BGP, and modern application architectures
• Proven ability to move from reactive support to proactive security guidance, improving customer security posture and long-term outcomes
• Trusted advisor mindset with strong customer empathy, capable of engaging both technical teams and executive stakeholders
• Excellent written and verbal communication skills with proficiency in English
• Willingness to travel occasionally for customer engagements

Highly valued experience includes:

• Background in CDN, security, web performance, or cloud environments
• Experience with cloud-native and distributed systems, including containers (Docker), Kubernetes, and microservices
• Familiarity with scripting or automation (Python, Go, or similar) to improve workflows and efficiency
• Proficiency with Configuration Management and Infrastructure as Code tools
• Experience with AWS, Azure, or Google Cloud platforms

How We Work With You

Our talent team at Get A Job.ai partners with leading technology companies to connect exceptional candidates with confidential opportunities. When you apply through our platform, a dedicated recruiter will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration and guide you through their interview process.

Please apply exclusively through Get A Job.ai. Do not attempt to contact the client directly, as all applications must come through our official recruiting partnership.

Pay

The estimated salary range for this position is $122,280 to $172,632, with starting compensation varying based on experience, skills, qualifications, and location. This role may be eligible for equity and discretionary bonus programs. Our client offers comprehensive benefits including medical, dental, and vision insurance starting on day one, flexible vacation policy, 401(k) with company match, and additional wellness benefits.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and provide reasonable accommodations for individuals with disabilities throughout the recruiting process.