Director, Key Accounts

About This Opportunity

We are representing a confidential infrastructure technology client in their search for a Director, Key Accounts based in London. Our client builds advanced digital twin solutions for critical infrastructure networks, helping major utility operators across Europe predict risks, optimize capital allocation, and improve system resilience through physics-based modeling and machine learning.

This is a player-coach role combining hands-on account ownership with informal team leadership. You will personally drive revenue expansion across strategic European accounts while mentoring customer-facing colleagues on commercial execution and enterprise engagement strategies.

Responsibilities

• Personally own and grow a portfolio of strategic enterprise accounts, serving as the senior commercial relationship owner and executive point of contact
• Develop and deliver expansion plans to meet revenue goals and business metrics across assigned key accounts
• Coach the team on account strategy, executive engagement, and commercial execution on complex, multi-year contracts
• Identify new workflow improvements and use-case opportunities, helping upskill the broader customer-facing team in commercial best practices
• Collaborate with Customer Success Operations, value engineering teams, and Product on overall account strategy and execution
• Develop scalable processes for the Key Account Management function as the European business grows
• Co-present with clients at key conferences and events across Europe
• Report on account performance, pipeline, and expansion opportunities to senior leadership

What We're Looking For

• Demonstrated history of personally managing and expanding enterprise-level accounts within complex technical or SaaS environments, ideally as a Director of Key Accounts, Key Account Manager, Director of Sales, Client Partner, or similar enterprise role
• Domain exposure to the utilities sector or a similarly complex, technical, infrastructure-heavy industry is highly desirable
• Experience leading, managing, or mentoring Account Managers or Customer Success Managers, ideally in a player-coach capacity
• Background in strategic sales, management consulting, or tech-enabled enterprise environments
• Strong communication and interpersonal skills, with the ability to navigate executive dynamics and foster a collaborative, customer-centric culture internally
• Fluent in English (required); additional European languages are a plus

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening conversation. If there's a strong mutual fit, we will submit your profile to our client for consideration. Please do not contact the client directly, as all introductions are managed through our recruiting process to ensure the best candidate experience.

Pay

Pay via Get A Job.ai: £110,000 – £120,000 base salary. The role also offers equity and commission structure.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices and encourages applications from candidates of all backgrounds.