Principal, User Research

About This Opportunity

Our talent team is representing a confidential collaboration software organization seeking a Principal, User Research professional to establish and lead their UX research practice. This is a unique opportunity to join as the foundational research leader—working primarily as an individual contributor while shaping research standards and mentoring cross-functional partners across a growing product organization.

This role is based in the USA, fully remote.

Responsibilities

As Principal User Researcher, you will:

• Lead mixed-methods research (qualitative and quantitative) exploring user needs, behaviors, and motivations across multiple product areas
• Drive foundational studies revealing how distributed teams collaborate and identifying barriers in hybrid and remote work environments
• Design and execute medium to large-scale studies combining qualitative depth with quantitative rigor—surveys, behavioral data analysis, segmentation, and concept testing
• Translate ambiguous strategic questions into clear learning plans and frameworks that guide product and business decisions
• Build research artifacts such as user archetypes, journey maps, mental models, and frameworks that make complex insights accessible across the organization
• Present insights and strategic recommendations to executive and cross-functional audiences
• Mentor designers and product partners in research best practices, scaling a culture of evidence-based decision making
• Establish repeatable, high-quality research standards and methodologies across teams
• Partner with design and product leadership to shape the long-term research vision and roadmap
• Collaborate with data science and market research teams to integrate behavioral data and business signals into cohesive narratives
• Facilitate workshops and storytelling sessions that bring insights to life and influence product strategy

What We're Looking For

Our client is seeking a candidate with:

• 10+ years of UX Research experience, including deep expertise in both qualitative and quantitative methods (PhD optional)
• Proven track record leading foundational and strategic research that influenced product direction, vision, or long-term investments
• Ability to design and execute mixed-methods research independently—from ethnographic interviews to survey design and statistical analysis
• Experience driving organizational understanding through storytelling, synthesis, and actionable frameworks
• Strong systems thinking skills with ability to connect human insight to product architecture and long-term design strategy
• Experience shaping and scaling research practices in growing organizations
• Comfort working in ambiguity and helping cross-functional teams find clarity and alignment
• Strong communication skills with ability to engage both executive and hands-on audiences with empathy, clarity, and conviction

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we'll submit your candidacy to our client for consideration and guide you through their interview process. Please do not contact the client directly—all communication and coordination will flow through our team to ensure the best experience for you.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome candidates from all backgrounds and provide reasonable accommodation throughout our recruitment process. Please let us know if you need any support during your application or interviews.