Head of Growth & Operations

About This Opportunity

We are representing a confidential AI infrastructure company that has built an API gateway product connecting developers to multiple AI models. Their MVP is ready for market, and they need an experienced commercial leader to own the full go-to-market execution from launch through the first 10,000 users.

This is a full-time remote position reporting directly to the founder. You will have complete ownership of customer acquisition, developer activation, retention strategy, partnership development, and operational execution during the company's critical early growth phase.

Responsibilities

Go-to-market and customer acquisition:

• Identify and prioritize initial customer segments including AI startups, independent developers, agencies, and software teams
• Develop positioning that clearly differentiates the product in the developer tools market
• Launch and optimize acquisition channels across social platforms, SEO, AI search visibility, developer communities, partnerships, and targeted outbound
• Execute paid campaigns with defined budgets, conversion tracking, and scaling criteria
• Build a growth roadmap with weekly experiments and monthly acquisition targets

Developer activation and retention:

• Own the complete user journey from website visit through signup, first API request, first payment, and ongoing usage
• Collaborate with engineering to eliminate onboarding friction and improve documentation, quickstarts, and integration examples
• Conduct direct developer interviews to understand adoption drivers and churn factors
• Establish onboarding communications, support processes, and reactivation campaigns
• Convert successful implementations into case studies and referral sources

Sales and partnerships:

• Personally source and close the first customers
• Build a qualified pipeline of businesses with recurring AI infrastructure needs
• Develop distribution partnerships with developer tools, AI communities, accelerators, and complementary platforms
• Coordinate technical evaluations and customer requirements with the engineering team
• Establish a repeatable sales process as demand scales

Business execution and team management:

• Translate company goals into weekly priorities with clear ownership and delivery dates
• Recruit and manage freelancers, agencies, and future hires across growth, content, developer relations, and customer success
• Own marketing budget allocation and measure spending against business outcomes
• Coordinate customer requirements with product and engineering roadmaps
• Implement practical workflows and automation to reduce manual operations

Metrics and commercial performance:

• Maintain dashboards tracking acquisition, activation, retention, paying customers, and API usage
• Monitor customer acquisition cost, conversion rates, and retention by channel
• Track customer spending, provider costs, retained revenue, and gross profit
• Manage promotional credits and infrastructure costs to ensure sustainable unit economics
• Provide weekly reporting on results, blockers, and decisions required

What We're Looking For

Required experience and skills:

• Proven track record leading growth and commercial execution at an early-stage SaaS, API, developer tools, or infrastructure company
• Demonstrated success acquiring users from an early baseline, with specific metrics showing your personal contribution
• Deep understanding of developer audiences and how technical products earn adoption
• Ability to understand API integrations, follow technical documentation, and discuss onboarding challenges with engineers
• Hands-on capability to run experiments, analyze conversion funnels, conduct customer interviews, and manage execution
• Experience managing budgets and coordinating external specialists
• Excellent written English, sound commercial judgment, and comfort working directly with a founder

Particularly valuable experience:

• Usage-based pricing models
• Developer relations programs
• Technical SEO for developer audiences
• AI model platforms or infrastructure products

Application requirements:

When you apply through Get A Job.ai, please include brief answers to these questions:

• Which product have you helped grow? Include starting users, ending users, timeframe, budget, and your exact role
• Which acquisition channels produced retained or paying customers in your experience?
• How would you approach the first 1,000 activated developers for an API gateway product?
• What would you personally execute versus where you would engage specialists?
• What are your location, availability, and compensation expectations?

Include an example of a growth experiment or operating system you have built. Share only information you are authorized to disclose.

How We Work With You

Get A Job.ai represents this client on an exclusive basis. When you apply through our platform, our talent team will review your background and conduct an initial screening conversation. Qualified candidates will then be submitted directly to the client for consideration. Please do not attempt to contact the client directly, as all applications must come through Get A Job.ai to be considered.

Pay

Compensation details will be discussed during the screening process based on your experience level and location.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We evaluate all candidates based on qualifications and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.