Senior Software Engineer, Support & Integration (C++) – Digital Patient Model

About This Opportunity

We are representing a confidential healthcare technology organization in München that is seeking a Senior Software Engineer to join their Support & Integration team. In this role, you will provide third-level technical support for distributed backend services built in C++, working closely with engineering teams to investigate production issues, support customer integrations, and maintain legacy systems.

This is an excellent opportunity for an experienced C++ engineer who enjoys solving complex technical problems, communicating with customers, and working across modern and legacy code bases in a meaningful healthcare context.

Responsibilities

• Investigate and analyze customer-reported issues in production systems, integration environments, and internal setups
• Reproduce technical issues, identify root causes, and provide detailed findings to engineering teams
• Support customers with integration of backend services, APIs, and data flows
• Analyze and troubleshoot issues in legacy C++ products to ensure continued operation
• Work with modern C++20 services and debug older C++ code bases as needed
• Communicate technical findings clearly to both internal teams and customers
• Contribute to development work when support priorities allow
• Collaborate with distributed teams on gRPC services using Protocol Buffers

What We're Looking For

Required:

• Several years of professional experience in C++ software engineering
• Experience in technical support, application support, integration support, or similar customer-facing technical roles
• Strong analytical and problem-solving skills, particularly in reproducing issues, analyzing logs, and identifying root causes
• Ability to work with both modern C++20 and legacy C++ code bases for debugging and support
• Experience with distributed backend systems and gRPC services using Protocol Buffers
• Excellent communication skills with the ability to explain technical findings clearly and concisely
• Independent, structured working style with ability to drive investigations to completion

Nice to Have:

• Experience supporting healthcare or other regulated software products
• Familiarity with Git and scripting languages such as Python or PowerShell
• Knowledge of CI/CD pipelines, observability, logging, and monitoring tools
• Familiarity with cloud platforms such as AWS
• Experience with DICOM or other medical data standards

Benefits & Work Environment

• Location: München with hybrid work model within Germany
• 30 vacation days plus December 24th and 31st
• Flexible working hours
• Bike leasing program
• Parking garage and secure bike storage
• Subsidized company restaurant and café
• Urban Sports Club membership with employer contribution
• Modern, centrally located workspace
• International team environment

How We Work With You

As a recruiting partner for this confidential client, our talent team at Get A Job.ai manages the application process. When you apply through our platform, one of our recruiters will review your background and conduct an initial screening. If there's a strong match, we will submit your profile to our client for consideration. Please apply only through Get A Job.ai and do not contact the client directly.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.