People Operations Lead

About This Opportunity

We are representing a confidential proptech organization seeking a People Operations Lead to join their London-based team. This is a hybrid role requiring 2 days per week in the London office with 3 days remote, plus monthly travel to other UK office locations (all travel and accommodation fully covered).

This isn't about maintaining the status quo. Our client has spent three years transforming their People function and now needs someone to own the operational infrastructure while driving continuous innovation. You'll manage a People Operations Specialist and report directly to the People Director, with significant influence across the organization.

Responsibilities

• Own and optimize the complete colleague lifecycle infrastructure, including systems, data and operational processes
• Manage quarterly pay reviews, salary benchmarking and banding, benefits administration and gender pay gap reporting
• Lead the People Operations Specialist and collaborate closely with People Partners, Talent, Finance, Payroll and Technology teams
• Continuously identify friction points, interrogate data and redesign processes to improve efficiency and colleague experience
• Explore and implement AI and agentic workflows across onboarding, colleague queries, document management, data validation and reporting
• Maintain and enhance the HRIS (Personio) and related People technology stack
• Drive meaningful operational improvements that make processes simpler, better and more scalable

What We're Looking For

Essential experience and skills:

• Significant People Operations experience with proven ownership of designing and implementing end-to-end processes, not just administering existing ones
• Hands-on experience owning and shaping People systems using modern HRIS platforms (Personio experience welcomed but not required) and headcount planning tools
• Strong analytical capabilities with advanced Excel skills and data-driven decision making
• Direct experience across reward and benefits, including pay review cycles, salary benchmarking, banding and gender pay gap reporting
• Demonstrated track record of continuous improvement—identifying root causes and leading changes that delivered measurable results
• Active interest in AI and automation with comfort experimenting with new tools and workflows
• Ability to thrive in fast-moving environments and collaborate effectively across multiple functions
• Natural curiosity and analytical mindset—you question assumptions and understand the "why" behind processes

Desirable background:

• Experience in high-growth, scale-up or similarly dynamic environments
• Hands-on implementation of AI or agentic workflows currently in production use
• Background in management consulting, audit or finance providing strong foundations in process design and operational improvement

Note: HR qualifications such as CIPD are not required. Our client values what you've built and improved over credentials.

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening conversation. If there's a strong match, we'll submit your profile to our client for consideration. Throughout the process, we'll be your advocate and guide.

Please do not attempt to contact the client directly, as this is a confidential search being managed exclusively through our recruiting team.

Additional Information

This is a full-time position (40 hours per week) based in London with hybrid working. The role requires monthly travel to other UK offices. Please note that candidates will need to pass thorough referencing checks via Experian as the organization is FCA-regulated.

Get A Job.ai is an equal opportunity employer committed to building diverse and inclusive teams. We welcome applications from candidates of all backgrounds and are happy to discuss any accommodations you may need during the interview process.