HR Service Center Associate

Join Gafsgi as an HR Service Center Associate in Parsippany, NJ, where you'll deliver essential employee support and HR services in a full-time role. We're seeking a detail-oriented professional to be the frontline point of contact for our workforce.

About the Role

The HR Service Center Associate role at Gafsgi is a dynamic full-time position that sits at the heart of employee experience. You'll handle a wide range of HR-related inquiries, process requests, and maintain critical employee records. This is an opportunity to support colleagues across our Parsippany location while working alongside a dedicated HR team committed to delivering excellent service.

What You'll Do

• Respond promptly to employee questions about benefits, payroll, company policies, and HR procedures
• Process HR requests and cases through our ticketing system, ensuring accurate tracking and timely follow-up
• Assist with benefits administration, enrollment communications, and plan-related inquiries
• Maintain confidential employee files and HR databases with precision and compliance
• Coordinate with HR team members on administrative initiatives and special projects
• Deliver outstanding customer service to employees at all organizational levels

Skills & Qualifications

• High school diploma, GED, or equivalent education
• Prior experience in customer service, administrative support, or related field
• Knowledge of HR fundamentals, benefits processes, or HR technology platforms (preferred)
• Strong communication skills, both written and verbal
• Exceptional organizational abilities and accuracy with details
• Proficiency with Microsoft Office and readiness to master HR software systems
• Ability to manage sensitive employee information with discretion and integrity

Why Join Gafsgi

Gafsgi values employee growth and creates a collaborative environment where HR Service Center Associates develop meaningful careers. Working in our Parsippany office, you'll gain exposure to core HR functions, learn from experienced professionals, and contribute directly to employee satisfaction and organizational success. We invest in our people and support your professional development every step of the way.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.