Senior Product Manager, Trust & Safety, Integrity and Fraud

About This Opportunity

Our talent team is representing a confidential on-demand marketplace organization in their search for a Senior Product Manager specializing in Trust & Safety, Integrity, and Fraud. This London-based role offers the opportunity to shape fraud prevention and platform integrity initiatives at scale across a rapidly expanding marketplace ecosystem.

In this position, you will lead cross-functional teams addressing complex challenges spanning fraud prevention, account security, regulatory compliance, and user authenticity. You'll work at the intersection of product strategy, AI-enabled automation, and risk mitigation—ensuring millions of users can safely engage with the platform while maintaining seamless experiences.

Responsibilities

• Set product vision and long-term strategy for either a vertical fraud prevention team (consumer, merchant, or courier protection) or horizontal platform capabilities (risk engine, data intelligence, anomaly detection, or identity verification and compliance)
• Prevent, detect, and mitigate fraud and abuse by building and leveraging AI systems that address risk in real time
• Build AI-led fraud operations platforms that transform marketplace signals into automated decisions, prioritized investigations, and actionable workflows
• Develop and execute customer-focused product roadmaps through collaboration with senior leadership, operations, data science, analytics, design, and engineering
• Translate customer and internal-user needs into clear functional and technical requirements supported by data analysis
• Partner with data analysis and engineering teams to define scope, refine technical capabilities, prioritize releases, and identify new opportunities
• Establish instrumentation, monitoring, and evaluation capabilities for product performance tracking and insights generation
• Build business cases with projected ROI to identify and prioritize opportunities
• Collaborate with finance and business leaders to manage profitability impact across the organization
• Define success metrics and executive reviews covering fraud trends and P&L impact

What We're Looking For

• 5+ years of product management experience with a proven track record owning complex, cross-functional products from strategy through execution in ambiguous problem spaces
• Demonstrated experience defining strategic vision and roadmap execution in a given product area
• Proven ability shipping AI-enabled or automation-heavy products, with sound judgment about where models accelerate decisions and where human expertise and accountability must remain central
• Background in technology, fraud, privacy, security, data governance, trust & safety, or risk—or enthusiasm to learn and keep customers protected
• Strong ability translating ambiguous policy, legal, or regulatory requirements into practical, scalable product solutions and clear engineering priorities
• Fluency in modern AI product development, including evaluating model quality, designing human-in-the-loop experiences, and translating emerging capabilities into measurable customer and business value
• Extreme customer centricity with focus on ensuring low-friction experiences for legitimate users
• Analytical, structured approach to ambiguity and risk, with ability to frame tradeoffs, define controls, and set measurable outcomes
• Experience partnering effectively with legal, compliance, public policy, security, privacy, operations, data science, design, and engineering teams
• Interest in applying AI and data-driven systems to improve fraud detection, triage, escalation, and prevention, with sound judgment about safeguards and human oversight
• Excellent communication and stakeholder-management skills, including ability to align senior leaders around urgent, high-stakes decisions
• Direct experience applying AI/ML to prevent, detect, and mitigate harm, plus AI fluency—you can build features with AI, not just write requirements documents

How We Work With You

When you apply through Get A Job.ai, a member of our recruiting team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong mutual fit, we'll submit your candidacy to our client for consideration. The client typically conducts 3-4 interview stages to assess your skills and experience.

Important: Please apply exclusively through Get A Job.ai. Do not attempt to contact the client organization directly, as this may disqualify your application. Our team will manage all communications and provide guidance throughout the process.

Pay

Compensation details will be discussed during the screening process based on your experience level and the specific role vertical.

Equal Employment Opportunity: Get A Job.ai is committed to fostering an inclusive recruitment process. We welcome candidates from all backgrounds and provide equal opportunity regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you require reasonable accommodations during the application or interview process, please let our team know.