Customer Service – Self Storage Manager

Public Storage is hiring a full-time Customer Service - Self Storage Manager in Carlisle, PA, US. This is your opportunity to lead facility operations, deliver exceptional tenant experiences, and grow your career with one of the nation's largest self-storage companies.

The Opportunity

As a Self Storage Manager at Public Storage in Carlisle, PA, you'll be the face of our facility and the hub of our daily operations. You'll combine customer service excellence with hands-on facility management, ensuring our tenants have a seamless experience from move-in through renewal. This full-time role offers variety, responsibility, and the chance to make a direct impact on our customers' storage solutions.

Key Responsibilities

• Greet and assist tenants, answer inquiries, and manage the leasing process to maximize occupancy
• Collect rent, process payments, and handle financial transactions with accuracy and integrity
• Maintain the facility and grounds to the highest cleanliness and safety standards
• Manage unit assignments, access control systems, and security protocols
• Resolve tenant concerns and complaints with professionalism and problem-solving mindset
• Perform administrative tasks including record-keeping, reporting, and scheduling
• Monitor facility condition and coordinate maintenance or repairs as needed

What You Bring

• Strong customer service skills and a genuine ability to connect with diverse people
• Sales aptitude and comfort with leasing, promotions, and occupancy management
• Reliability, attention to detail, and commitment to a clean, safe environment
• Cash handling experience and comfort with point-of-sale or payment systems
• Ability to work independently, multi-task, and stay organized in a fast-paced setting
• Honest, professional demeanor and willingness to learn Public Storage systems

More About Public Storage

Public Storage operates self-storage facilities nationwide, serving thousands of customers who trust us with their storage needs. We invest in our team members, value integrity and hard work, and believe great customer service starts with engaged, supported employees.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.