Teamleitung (w/m/d) Inside Sales B2C

Responsibilities

We are representing a confidential cleantech organization in Berlin that is seeking a Team Lead for Inside Sales B2C. In this role, you will lead and develop a pre-sales team that has grown significantly over the past two years. Your focus will be on building systems that scale while maintaining performance.

Your day-to-day responsibilities include:

• Leading the pre-sales team both professionally and disciplinarily through call coaching, performance reviews, one-on-ones, and individual development plans
• Managing team performance through key metrics including speed to lead, call frequency, booking rates, show rates, and conversion to close
• Building foundational processes: call scripts, objection handling frameworks, onboarding documentation for new team members, and systems that function independently
• Supporting the evolution of the commission model from volume-based to quality-focused incentives, ensuring appointments translate to closed deals
• Conducting sales calls yourself regularly to maintain credibility and model best practices for your team
• Identifying when performance gaps stem from process issues versus individual development needs

What We're Looking For

Our client needs someone with proven leadership experience in inside sales who can transform an effective team into a scalable system.

Required qualifications:

• Minimum 2 years leading a sales team of six or more people in inside sales, SDR, appointment setting, or phone-based sales environments
• Direct sales background with personal accountability for targets before managing others' performance
• Data-driven approach to team management—you can articulate specific KPIs you improved, by how much, and the concrete actions you took to drive those changes
• Strong documentation skills for processes, decisions, and frameworks
• Leadership style based on accountability rather than volume, with the ability to set high standards while meeting people where they are
• Fluency in German is required for this role

Location and work arrangement: Berlin office (Kreuzberg), with three days in-office and two days remote per week. In-person coaching is essential for this position.

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening. We work closely with select organizations to present qualified candidates who match both the technical requirements and cultural fit. If your background aligns, we will coordinate introductions with our client and support you through their interview process.

Please apply exclusively through Get A Job.ai. Do not contact the employer directly, as all applications are managed through our recruitment process.

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Get A Job.ai is an equal opportunity employer. We welcome applications from candidates of all backgrounds and are committed to building diverse teams for our client organizations.