Case Manager – Care Coordinator (JR 5428)

Join PATH (People Assisting the Homeless) as a Case Manager–Care Coordinator in Orange County, supporting individuals and families on their path out of homelessness through direct, individualized assistance and advocacy. This full-time position is based in Costa Mesa and offers the opportunity to make a tangible difference every day.

About the Role

The Case Manager–Care Coordinator works directly with clients experiencing homelessness across all stages of their journey—from street outreach through interim, transitional, and permanent housing. You'll employ a "whatever it takes" philosophy, combining practical problem-solving with genuine relationship-building to help clients achieve housing stability and address underlying barriers to self-sufficiency.

What You'll Do

• Conduct comprehensive intake interviews and individualized needs assessments, identifying housing goals alongside medical, mental health, substance use, financial, vocational, and social support needs
• Develop and implement Individualized Service Plans (ISPs) in collaboration with clients, documenting their priorities and pathways to stability
• Complete program-specific assessments such as the VI-SPDAT to guide service prioritization
• Facilitate connections to community resources, treatment providers, employment services, and benefit programs aligned with each client's ISP
• Conduct 90-day progress reviews and ongoing evaluations to assess movement toward goals and adjust supports as needed
• Maintain meticulous case file documentation and program records that meet PATH's quality and compliance standards

What We're Looking For

Ideal candidates bring:

• Strong analytical and organizational skills, with attention to detail in documentation and data interpretation
• Excellent interpersonal and communication abilities—able to listen actively, convey information clearly both verbally and in writing, and build trust across diverse populations
• Collaborative mindset and ability to work effectively within a team while independently managing client caseloads
• Creative problem-solving approach and willingness to take initiative to remove barriers for clients
• Sound judgment and ethical commitment to confidentiality, professional boundaries, and client dignity
• Preferred: two years of relevant experience in case management, healthcare, homeless services, or work with vulnerable populations
• All education and experience levels are welcome to apply

Requirements and Pre-Employment Conditions

• Valid driver's license, reliable personal transportation, and proof of vehicle insurance—driving is an essential function of this role
• Authorization to work in the United States (visa sponsorship not available)
• Ability to obtain CPR/First Aid certification
• Clearance of background screening, tuberculosis screening, and drug screening
• Must not currently receive services from PATH, nor have received services within the past two years

About PATH

Since 1984, PATH has developed innovative, evidence-based services to end homelessness across California. The organization operates a comprehensive continuum of services including street outreach, employment support, case management, supportive services, interim and transitional housing, and permanent supportive housing.

Compensation and Benefits

This is a full-time, non-exempt position offering an hourly rate of $23.24–$28.28 based on relevant experience, paid over 24 pay periods annually. Benefits include medical, dental, and vision coverage; vacation and sick time; paid holidays; and a retirement plan. All work is performed in California, with the primary worksite in Costa Mesa.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.