Vice President, Strategic Events, Experiences & Customer Marketing

Okta is hiring a Vice President of Strategic Events, Experiences & Customer Marketing to lead innovative engagement initiatives in San Francisco, California. This is a full-time leadership role where you'll shape how enterprises interact with our platform and build lasting customer relationships through best-in-class experiences.

About the Role

As Vice President of Strategic Events, Experiences & Customer Marketing at Okta, you'll own the strategy and execution of high-impact customer-facing programs and experiential initiatives. You'll lead a team driving customer engagement, community development, and integrated marketing campaigns that accelerate adoption and deepen relationships with our enterprise customers. This role requires both strategic vision and hands-on execution in a fast-paced, high-growth environment.

What You'll Do

• Develop and execute a comprehensive events and experiences strategy that drives customer acquisition, retention, and expansion
• Lead cross-functional teams including event managers, creative professionals, and customer marketers to deliver world-class customer programs and activations
• Conceptualize, plan, and oversee major customer conferences, regional events, executive summits, and virtual experiences that showcase Okta's platform and build community
• Design customer engagement experiences and content initiatives that support the entire customer lifecycle and marketing funnel
• Manage budgets, forecast ROI, and optimize programs based on performance metrics and customer feedback
• Collaborate with product, sales, and customer success teams to ensure events and initiatives align with business priorities and customer needs
• Build and maintain strategic partnerships that enhance the value and reach of customer programs
• Establish thought leadership positioning and create engaging content experiences that reinforce Okta's market authority

What We're Looking For

• 12+ years of progressive experience in event strategy, customer marketing, customer experience, or related B2B marketing leadership roles
• Demonstrated success leading and scaling teams in marketing, events, or customer engagement functions
• Proven track record conceiving and executing large-scale, strategic customer events and programs that drive measurable business impact
• Expert knowledge of event operations, logistics, budget management, and ROI analysis
• Strong understanding of modern customer marketing, digital engagement, and experiential activation strategies
• Exceptional communication, presentation, and stakeholder management abilities
• Strategic thinker who balances big-picture vision with operational excellence and attention to detail
• Experience in the enterprise software, identity, or security technology space is a plus

About Okta

Okta is the trusted leader in enterprise security and identity solutions. The company builds infrastructure that empowers organizations to securely embrace modern technology and innovation. Okta's platform enables seamless, safe interactions across both AI systems and human identity—essential to unlocking the full potential of digital transformation.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.