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Senior Product Analyst, Order to Cash

  • Company: Okta
  • Location: San Francisco, California
  • Salary: $128,000–$176,000/yr

Okta at a glance

okta.com

SEC filings mentioning "Okta": 798 · SIC industry: Services-Prepackaged Softwaresearch EDGAR

Federal funding recipient: largest known award $37K from the Smithsonian Institution (started Jan 12, 2021) — via USAspending.gov

Cloud-based identity and access management service

Source: Wikipedia

Okta is hiring a Senior Product Analyst, Order to Cash in San Francisco, California for a full-time position. You'll drive data-driven insights into our order-to-cash platform, helping shape how organizations securely manage customer transactions and payment workflows at scale.

About the Role

As a Senior Product Analyst focused on Order to Cash, you'll become an analytical backbone for a critical business function. You'll partner across product, engineering, and go-to-market teams to uncover how customers use our platform, identify friction points in the transaction lifecycle, and recommend improvements that accelerate growth and adoption. This role combines strategic thinking with hands-on analytics work in a fast-moving environment.

What You'll Do

  • Build dashboards and analytical frameworks that measure Order to Cash health—adoption rates, transaction flows, payment success metrics, and customer journey milestones
  • Conduct ad-hoc analyses to answer critical business questions about product performance, customer behavior, and competitive positioning
  • Synthesize findings into actionable insights and recommendations for product strategy, feature prioritization, and operational improvements
  • Partner with product managers and engineers to define success metrics, design experiments, and validate hypotheses about new capabilities
  • Monitor key performance indicators and alert stakeholders to trends, anomalies, and opportunities
  • Contribute to go-to-market strategy by analyzing customer segments, use cases, and messaging effectiveness

What We're Looking For

  • 5+ years of product analytics, data analytics, or business analytics experience
  • Deep proficiency with SQL and analytics platforms (Tableau, Looker, Amplitude, or similar)
  • Strong grasp of B2B SaaS metrics, product-led growth, and transaction processing workflows
  • Proven ability to translate complex data into clear, compelling narratives for executives and cross-functional teams
  • Intellectual curiosity, bias toward action, and comfort with ambiguity in a startup-paced environment
  • Experience in fintech, payments, identity, or enterprise software is a plus

About Okta

Okta secures identities across AI, applications, and infrastructure. We build the trusted platform that enables organizations to safely embrace innovation in the age of AI.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in San Francisco, California

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San Francisco, officially the City and County of San Francisco, is the fourth-most populous city in California and the 17th-most populous in the United States, with a population of 826,079 in 2025. Among U.S. cities with a population of 200,000 or more, San Francisco is ranked first by per capita income, second by population density, and sixth by aggregate income as of 2024. Some 4.6 million residents live in the city's metropolitan statistical area, which is the 13th-largest in the United States. Around 9.2 million live in the San Jose–San Francisco–Oakland combined statistical area, the fift

California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Recent seismic activity: 2 earthquakes (M4.5+) within 200km in the last 6 months — largest M5.6 near 11 km N of Redwood Valley, CA. via USGS

Nearby history: Four Fifty Sutter Building, listed 2009 (167m away) — via National Register of Historic Places

Typical climate: average high 67°F / low 51°F year-round (summers around 72°F, winters around 45°F) — via NOAA 1991-2020 Normals

Walkability: Most walkable (19.2/20) — via EPA National Walkability Index

  • Elevation 38m (125 ft)

Source: Wikipedia (state)

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Senior Product Analyst, Order to Cash Okta
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