Technical Project Manager – Client Service Delivery

About This Opportunity

We are representing a confidential client in the fraud detection and risk management sector. They are seeking a Technical Project Manager - Client Service Delivery to join their growing team in Canada. This is a unique opportunity to work at the intersection of technology and client delivery, leading complex integration projects for enterprise clients.

In this role, you will serve as the primary technical point of contact for client implementations, managing end-to-end project delivery while providing hands-on technical expertise. You'll work with sophisticated AI-powered platforms and collaborate with clients ranging from financial institutions to major technology companies.

Responsibilities

• Lead client communications throughout the entire project lifecycle, aligning stakeholders and ensuring timely delivery
• Collaborate with clients, sales teams, and internal stakeholders to drive successful project outcomes
• Analyze client product and business requirements to recommend optimal integration solutions and provide consulting services
• Manage client onboarding projects, ensuring they remain on schedule and within scope
• Provide technical expertise and guidance during implementation and deployment phases for system integrations
• Coordinate with product and engineering teams to integrate new features and technologies into existing systems
• Stay current on financial services industry trends and emerging technologies to continuously improve solution offerings
• Conduct presentations and demonstrations of proposed solutions to clients and stakeholders

What We're Looking For

• Bachelor's degree in Computer Science, Engineering, or related field required; Master's degree in business-related discipline (MBA, MIS, Information Systems, Management, or Analytics) preferred
• Understanding of software development, system architecture, and system integration concepts
• Experience with SaaS platform data integration is a plus
• Strong verbal and written communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Client-focused mindset with enthusiasm for stakeholder engagement and service delivery
• Ability to work collaboratively in team environments and support multiple concurrent projects
• Strong problem-solving skills, attention to detail, and ability to thrive in fast-paced environments
• Familiarity with anti-fraud concepts in financial services or internet industry is a plus
• Exposure to real-time computing, big data technologies, or machine learning is advantageous

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we will submit your candidacy to our client for consideration. Please apply exclusively through Get A Job.ai and do not contact the client directly, as this is a confidential search.

Compensation and Benefits

Pay via Get A Job.ai: CAD $80,000 – $120,000 per year, depending on experience and qualifications

Our client offers comprehensive benefits including health insurance, paid time off, and stock options.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and are committed to fostering an inclusive hiring process.