Strategic Account Director

About This Opportunity

We are representing a well-funded conversational AI platform that is transforming how enterprise brands deliver customer experiences. Our client works with major organizations across fintech, healthcare technology, and consumer services to deploy AI-powered customer engagement solutions across multiple channels.

We're seeking a founding Strategic Account Director to join their Germany team. This is a high-impact role for someone who excels in autonomous environments, enjoys building pipeline with major brands, and can navigate complex enterprise sales cycles. You'll work closely with engineering and product teams who can rapidly customize solutions to close strategic deals.

Responsibilities

• Develop and execute strategies to break into and close key strategic accounts
• Build deep, trusted relationships with stakeholders across customer organizations, including CX leaders, Product Leaders, and Operations executives
• Understand customer business challenges and strategic priorities to identify expansion opportunities
• Collaborate with internal teams including founders, deployment strategists, and engineering to deliver tailored solutions
• Forecast accurately and report on pipeline and revenue metrics
• Create and execute comprehensive account plans for strategic deals
• Provide product feedback and market insights to influence company roadmap
• Maintain expert-level knowledge of AI solutions, industry trends, and competitive landscape
• Moderate travel as required for client meetings and company events

What We're Looking For

• 7+ years of experience in strategic or enterprise sales
• Proven track record growing revenue and expanding business with large, complex accounts
• Excellent communication, presentation, and negotiation skills
• Strong business acumen with ability to engage C-suite executives
• Consultative selling approach focused on value-based solutions
• Ability to manage multiple stakeholders and cross-functional initiatives
• Bachelor's degree or equivalent work experience
• Bonus: Previous experience selling AI solutions or customer support/experience software

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and fit for the role. If there's a strong match, we'll submit your profile to our client and coordinate the interview process. Please do not attempt to contact the client directly, as all communication should flow through Get A Job.ai to ensure a smooth process for everyone involved.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and are committed to fostering an inclusive hiring process.