Sr Partner Agent Architect (UK)

About This Opportunity

We are representing a confidential conversational AI organization in their search for a Senior Partner Agent Architect to work remotely in the UK. Our client operates at the forefront of enterprise AI solutions, helping global brands transform customer interactions at scale. This is a strategic, customer-facing role where you will guide partners and enterprise clients through complex AI agent implementations.

Responsibilities

• Scope and design end-to-end AI agent deployments across complex enterprise environments
• Define integration architecture with CRMs, ERPs, ticketing platforms, contact center technologies, and enterprise applications
• Apply systems thinking to solve complex multi-system data flows, dependencies, and integration challenges
• Guide partners and customers on API design, authentication, data transformation, field mapping, error handling, and integration patterns
• Build, configure, test, or troubleshoot integrations using REST APIs, webhooks, JSON/XML payloads, and tools such as Postman
• Lead technical discovery workshops, architecture reviews, and solution design sessions with partner and customer stakeholders
• Translate customer workflows and business requirements into structured conversational components and reliable AI agent behavior
• Apply knowledge of LLMs, prompting strategies, embeddings, and context management to improve agent performance
• Support prompt design, conversational flows, guardrails, escalation logic, and voice configuration including SSML, lexicons, and regex
• Apply structured testing to validate architecture, integration reliability, agent quality, and real-world behavior
• Review partner-created solution designs and help partners build capability to deliver solutions independently
• Document reusable architecture patterns, implementation guidance, technical standards, and best practices

What We're Looking For

Required qualifications:

• 4+ years of experience in enterprise customer-facing technical roles across solution architecture, systems architecture, enterprise integration, technical consulting, or complex SaaS implementation
• Experience working with strategic partners, systems integrators, consulting firms, or partner-led delivery models
• Strong systems thinking and experience solving complex problems across multiple systems and data sources
• Experience with enterprise SaaS platforms such as CRMs, ERPs, ticketing systems, contact center platforms, or workflow tools
• Proficiency in REST APIs, JSON/XML, API testing tools such as Postman, and authentication patterns including OAuth, API keys, and JWT
• Experience reading API documentation, defining field mappings, and troubleshooting integration behavior
• Ability to evaluate technical feasibility, architecture quality, scalability, security, and delivery risk
• Comfort working hands-on with integrations, configuration, testing, and troubleshooting
• Strong understanding of LLMs, prompt engineering, conversational architecture, and enterprise AI workflows
• Ability to translate customer requirements into reliable prompts, conversational flows, and agent behaviors
• Strong stakeholder and project management skills, with experience leading workshops, discovery sessions, or architecture discussions
• Excellent communication and consultative problem-solving skills across technical and non-technical audiences
• Entrepreneurial mindset, strong initiative, and comfort operating in an evolving environment
• Excellent written and spoken English

Preferred qualifications:

• Experience enabling systems integrators or technical delivery partners
• Exposure to contact center, telephony, or enterprise CX technologies
• Experience with integration platforms such as MuleSoft, Boomi, Workato, or SAP Integration Suite
• Familiarity with embeddings, tool calling, retrieval, or agent orchestration
• Experience with SSML, lexicons, regex, or voice configuration
• Exposure to TypeScript, Node.js, Git, CI/CD, cloud infrastructure, or Kubernetes
• Experience supporting enterprise go-lives and production troubleshooting

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your application and conduct an initial screening. If there is a strong match, we will submit your profile to our client for consideration. Throughout the process, we act as your advocate and guide.

Please apply exclusively through Get A Job.ai. Do not attempt to contact the client directly, as this may disqualify your application.

The client's interview process typically includes: talent acquisition screening, hiring manager interview, technical and expert interviews, and a final bar raiser interview.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai provides equal opportunities to all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background, and other characteristics.