Solutions Consultant

About This Opportunity

We are representing a confidential healthcare technology client in their search for a Solutions Consultant to join their go-to-market operations team. This role sits at the critical intersection of customer empathy, product strategy, and technical execution—helping healthcare providers transform their clinical workflows into actionable, high-quality solutions using modern EMR platform capabilities.

As a Solutions Consultant, you'll engage directly with customers, prospects, and internal stakeholders to understand complex healthcare delivery challenges. You'll translate these insights into clear product requirements, prototype solutions using modern development tools, and help evolve the platform by identifying strategic enhancement opportunities. This is a high-leverage role where you'll act as a multiplier—accelerating how value is delivered to customers while shaping platform scalability.

Responsibilities

Customer Discovery & Solution Design

• Engage directly with customers, prospects, and internal partners to understand clinical workflows, pain points, and desired outcomes
• Translate healthcare delivery insights into clear, structured Product Requirements Documents (PRDs) that drive solution design
• Balance immediate customer needs with long-term platform evolution to create sustainable, scalable solutions
• Document learnings and contribute to internal knowledge-sharing to elevate team effectiveness

Technical Prototyping & Platform Development

• Build and validate solutions using SDK capabilities, demonstrating fluency in event-driven design, handlers, and effects
• Partner with engineers to prototype elegant solutions that showcase platform capabilities
• Strategically evaluate when to deliver within existing capabilities versus advocating for platform enhancements
• Create and maintain reusable solution patterns and playbooks that accelerate future engagements

Cross-Functional Collaboration & Delivery

• Collaborate across sales, customer success, implementation, engineering, and product teams to align on delivery and feedback loops
• Bridge operational and technical contexts to move solutions forward effectively
• Surface and track quality signals to inform iteration and continuous improvement
• Shadow senior team members while progressively owning lower-complexity engagements independently

What We're Looking For

Required Experience & Background

• Recent graduate or early-career candidate in Computer Science, Health Informatics, Engineering, UX, Applied Data, or related discipline
• Deep interest in healthcare technology and EMR systems with desire to improve provider and patient workflows
• Demonstrated ability to learn quickly and adapt in ambiguous environments
• Strong written and verbal communication skills with ability to distill complex contexts into crisp requirements

Technical Skills & Capabilities

• Comfort learning and working with modern SDKs, APIs, and plugin-based architectures
• Willingness to ramp into concepts like event-driven design, handlers, and effects
• Strategic mindset to balance short-term deliverables with long-term platform health
• Ability to identify leverage points and scalable solution patterns

Healthcare & Domain Expertise

• Understanding of healthcare delivery challenges and provider workflow pain points
• Interest in healthcare automation and improving clinical operations through software
• Ability to engage with clinical, operational, and financial stakeholders

Personal Attributes

• Collaborative by default—thrives working across operations and technical teams
• Growth mindset with rapid learning velocity
• Productive tension management—comfortable wrestling with trade-offs
• Pragmatic approach to modern tooling while respecting real-world constraints

Nice-to-Have Qualifications

• Exposure to building or working with SDKs, frontend/backend integrations, or plugin architectures
• Familiarity with healthcare data workflows, standards, or provider-facing tooling
• Experience drafting product requirements, specs, or mockups for technical systems
• Comfort with basic scripting (Python, JavaScript) or building demonstrable prototypes
• Prior customer-facing experience in technical capacity (internships, support, technical project work)

Location & Work Arrangement

This is a remote position available across the United States. Our client has office locations in San Francisco and Washington DC for those who prefer in-person collaboration. The team is fully distributed and encourages people to work when and where they perform at their best.

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we'll submit your candidacy to our client for consideration and guide you through their interview process. Please note that all applications must come through Get A Job.ai—do not contact the client directly, as we are managing this search exclusively.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Employment Opportunity

Get A Job.ai is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.