Software Engineer – Customer Success

About This Opportunity

We are representing a confidential fintech organization seeking a Software Engineer - Customer Success based in Portugal. Our client operates a leading risk management platform that serves major banks and financial institutions globally. This is a client-facing technical role where you'll work directly with enterprise customers to deliver, configure, and customize sophisticated fraud prevention solutions.

As part of the Customer Success Engineering team, you'll act as a technical consultant, ensuring seamless installation, integration, and performance of complex financial technology systems. You'll collaborate with cross-functional teams including data scientists, project managers, and fraud analysts to translate client needs into technical requirements and deliver exceptional results.

Responsibilities

• Execute full software development lifecycle for building integrations and product enhancements
• Develop custom Java inbound and outbound interfaces to meet client specifications
• Install, configure, and deploy solutions across diverse environments including on-premise, AWS, Azure, and Google Cloud
• Work with multiple database technologies (SQL and NoSQL) and messaging systems such as Kafka and RabbitMQ
• Write well-designed, testable code following industry best practices
• Integrate multiple software components into fully functional systems
• Troubleshoot, debug, and upgrade existing client systems
• Deploy and support production systems, providing second-tier client support
• Utilize web services to enhance data processing workflows
• Work within Agile principles to deliver quality solutions on schedule
• Engage directly with clients in a consultative manner to understand requirements

What We're Looking For

• BS or MS in Computer Science or comparable field, or equivalent professional experience
• 2+ years of experience in Java software development or another modern programming language
• Hands-on experience with SQL or NoSQL databases
• Previous client engagement experience with ability to work consultatively
• Excellent English communication skills, both verbal and written
• Availability to travel up to 15%
• Strong problem-solving skills and ability to work on complex, unique technical challenges
• Collaborative mindset with ability to work effectively in cross-functional project teams

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening to ensure alignment with the role requirements. We'll then present qualified candidates to our client for consideration. Throughout the process, we'll provide guidance and support to help you succeed. Please apply exclusively through Get A Job.ai and do not contact the client directly.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to diversity and inclusion. We encourage applications from all qualified candidates regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.