Senior Manager – Incentives

About This Opportunity

We are representing a confidential on-demand marketplace platform seeking a Senior Manager - Incentives to join their workforce supply team in London. This role sits at the intersection of strategy, analytics, and operational execution, owning critical levers that drive platform supply through incentive design, performance tracking, and target-setting frameworks.

You will have end-to-end accountability for contractor referral programmes, partnership on retention incentives, and ownership of performance tracking systems that measure hours supplied to the platform. You'll design governance frameworks to ensure incentive spend is efficient and well-targeted across the contractor lifecycle, while building robust attribution models in partnership with Data Science teams.

This is a high-impact role for someone who thrives on analytical rigor, cross-functional collaboration, and translating complex data into actionable business outcomes.

Responsibilities

• Own end-to-end strategy, performance, and budget for contractor referral and reactivation incentive programmes, continuously testing and optimising for efficiency
• Partner with retention teams on lifecycle incentives, ensuring a joined-up approach to spend allocation and targeting
• Design and maintain governance frameworks for all contractor incentives across acquisition, retention, and resurrection initiatives
• Own performance tracking of contractor hours end-to-end, partnering across acquisition, conversion, activation, and retention teams to understand forecasts versus actuals
• Work with Data Science to build causal attribution models that measure individual initiative impact on contractor supply
• Lead weekly and annual applicant target-setting processes, ensuring targets reflect demand forecasts, funnel performance, and operational capacity
• Run scenario planning with marketing teams to stress-test assumptions and identify opportunities to drive down cost per applicant
• Deliver clear, credible performance reporting to senior stakeholders on a regular cadence
• Build strong cross-functional partnerships across Data Science, Regional Operations, Marketing, and Retention teams

What We're Looking For

• Experience in Operations, Strategy & Operations, or Growth/Performance Marketing, ideally within high-growth marketplace or on-demand businesses
• Proven track record owning incentive programmes or performance-based spend, including budget management and ROI measurement
• Strong quantitative and analytical capabilities with demonstrated experience in forecasting, target setting, and causal measurement frameworks
• Experience partnering with cross-functional teams such as Data Science, Regional Operations, and Marketing to align on targets and reporting standards
• Comfortable presenting complex performance data and strategic recommendations to senior leadership
• Experience with annual planning processes and target cascades is advantageous
• Analytical rigor: highly comfortable building and defending forecasting, target-setting, and attribution models
• Ownership mindset: takes full accountability, proactively flags risks, and drives solutions end-to-end
• Excellent stakeholder communication skills with ability to distil complex narratives into clear, actionable insights

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and fit for this opportunity. Qualified candidates will then be submitted to our client for consideration. Please do not contact the client directly—all communication and coordination will be managed through Get A Job.ai to ensure a professional and streamlined process.

The typical interview process includes 3-4 stages, designed to let your skills and experience shine while giving you insight into the role and organisation.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity
Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and provide reasonable accommodations throughout our process as needed.