Senior Account Manager, K4B

About This Opportunity

We are representing a confidential corporate travel technology organization seeking a Senior Account Manager to join their growing B2B platform team. This client-facing role sits at the intersection of relationship management, strategic planning, and operational excellence — supporting a portfolio of European and global accounts through adoption, retention, and programme optimization.

You'll work closely with travel managers, product and engineering teams, and travel management company partners to deliver corporate travel programmes that genuinely serve end users. This position reports into a global Account Management team and requires presence in the London office three days per week.

Responsibilities

• Own a diverse portfolio of corporate accounts ranging from global enterprise to SMB growth companies
• Serve as primary point of contact for client teams, building trusted relationships aligned to business objectives
• Lead negotiation and contracting processes for amendments and renewals
• Drive account strategy through regular business reviews, performance insights, and actionable recommendations
• Partner with client teams and TMC partners to optimize programme setup, workflows, and traveller experience
• Use data to identify risks, opportunities, and performance improvement strategies
• Coordinate across product, engineering, finance, and customer support teams to resolve complex issues and advance client priorities
• Manage escalations, product changes, invoicing, and operational matters with strong ownership
• Represent client needs internally to shape product priorities and service improvements
• Support geographical expansion through market rollout coordination across regions

What We're Looking For

• Experience in account management, ideally within corporate travel, B2B SaaS, or a related client-facing environment; equivalent transferable skills are welcome
• Client-first mindset with strong problem-solving abilities and a hands-on approach
• Comfort working across time zones with US and European colleagues
• Experience engaging senior stakeholders on both client and internal sides, including product and engineering teams
• Collaborative working style with enjoyment of cross-functional coordination
• Strong written and verbal communication skills, including client presentation experience
• Fluency in English (written and spoken); a second European language is a plus
• Proficiency with data and presentation tools (Google Workspace, Excel, PowerPoint); CRM experience such as Salesforce is advantageous
• Willingness to travel approximately 15–20% as needed

How We Work with You

Candidates apply directly through Get A Job.ai. Our talent team will screen applications and conduct an initial interview to understand your background and goals. We then submit qualified candidates to our client for consideration. Please do not contact the client organization directly — all communication and coordination runs through our recruiting team to ensure a smooth, professional process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome candidates from all backgrounds and experiences, and we're happy to discuss any accommodations you may need during the application or interview process.