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Sales Support Specialist

  • Company: Epac-careers
  • Location: Austin, TX
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Epac-careers at a glance

ats.rippling.com

Epac-careers invites qualified candidates to apply for the Sales Support Specialist opening based in Austin, TX. This full-time opportunity allows you to deliver vital backup that keeps sales activities efficient and productive within a collaborative setting.

Position Summary

The Sales Support Specialist at Epac-careers in Austin, TX works closely with sales professionals to streamline daily operations and free them for client-facing priorities. You will manage background tasks, maintain accurate records, and help ensure every sales interaction runs smoothly. This position suits someone who thrives on organization, clear communication, and contributing directly to team results in a dynamic local environment.

Key Responsibilities

  • Prepare sales materials such as proposals, quotations, and client presentations
  • Enter and maintain accurate customer and opportunity data within CRM platforms
  • Respond promptly to routine customer questions and route complex issues appropriately
  • Schedule appointments, meetings, and follow-up activities for the sales team
  • Compile regular pipeline reports and track progress against key metrics
  • Process orders and monitor related documentation from quote through fulfillment
  • Coordinate internal handoffs with colleagues in order to keep sales cycles moving forward

Qualifications

  • High school diploma or equivalent; further education in business or related field is a plus
  • Prior contact with sales support, administrative, or customer service duties
  • Comfort using Microsoft Office applications and standard customer relationship management tools
  • Clear written and spoken communication together with solid interpersonal ability
  • Strong organizational habits, careful attention to detail, and reliable follow-through
  • Capacity to manage multiple priorities under time pressure while remaining adaptable
  • Genuine interest in supporting sales outcomes and positive client experiences

About Epac-careers

Epac-careers is hiring for this role and offers a supportive team environment.

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To apply for this job please visit ats.rippling.com.

What people say about Epac-careers

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Austin, Travis County

Weather right now in Austin, Travis County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Austin is Texas’s capital and a major metro hub—about 962,000 residents in the city and roughly 2.55 million in the wider area. It ranks among the larger U.S. cities and is a common base for sales and support roles that mix office work with customer contact. Learn more about Texas.

Texas is the most populous state in the Southern United States. It borders the American states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, and New Mexico to the west. To the south and southwest, it has an international border with the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas, along a natural boundary formed by the Rio Grande. Texas has a coa

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 215,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Home prices in Texas (year over year): +1.2%via FRED

Median household income in Travis County: $97,169via US Census ACS / Data USA

Most recent FEMA-declared disaster in Travis County: Severe Storms, Straight-line Winds, And Flooding (Flood), Jul 2025 — via FEMA

Average commute time in Travis County: 25 minvia US Census ACS / Data USA

Most common commute in Travis County: Drove Alone (57%) — via US Census ACS / Data USA

Households with home internet in Travis County: 94%via US Census ACS / Data USA

Nearby history: Austin US Courthouse, listed 2001 (69m away) — via National Register of Historic Places

Typical climate: average high 80°F / low 59°F year-round (summers around 95°F, winters around 43°F) — via NOAA 1991-2020 Normals

Walkability: Most walkable (18.8/20) — via EPA National Walkability Index

Typical rent nearby: $1,562/mo (1BR) · $1,852/mo (2BR) — via HUD Fair Market Rents

  • Elevation 177m (581 ft)

Source: Wikipedia (state)

About this role & career path

Sales support often leads toward account coordination, inside sales, customer success, or operations roles that reward accuracy, CRM fluency, and calm problem-solving under deadline pressure.

Build the skills for this role

Prioritize CRM hygiene, written and phone communication, basic Excel/Sheets, order-to-cash awareness, and prioritization when multiple reps need help at once. No certification list was provided for this posting.

Be ready to walk through how you track requests, de-escalate a frustrated customer, and keep data accurate when volume spikes. Prepare one example of supporting a seller through a quote, order, or post-sale issue without owning the full relationship.

Strong fit if you like structured, behind-the-scenes sales work in Austin and enjoy making sellers faster rather than hunting net-new pipeline yourself. Company detail beyond the listing title and Rippling ATS domain is thin, so confirm team size, tools, and metrics in the interview.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Sales Support Specialist
  • Employer Epac-careers
  • Location Austin, TX
  • Type Full Time
  • Posted July 14, 2026
  • Apply by 2026-08-13
  • Country context US
  • Overview Full original description on this page (293 words; rewritten for clarity, not a teaser paste)

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Employer website

ats.rippling.com

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Sales Support Specialist Epac-careers