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Be ready to walk through how you track requests, de-escalate a frustrated customer, and keep data accurate when volume spikes. Prepare one example of supporting a seller through a quote, order, or post-sale issue without owning the full relationship.
Strong fit if you like structured, behind-the-scenes sales work in Austin and enjoy making sellers faster rather than hunting net-new pipeline yourself. Company detail beyond the listing title and Rippling ATS domain is thin, so confirm team size, tools, and metrics in the interview.
As a Sales Support Specialist at Epac-careers in Austin, a typical day centers on helping the sales team close and keep deals moving: updating CRM records, preparing quotes or order paperwork, chasing status with internal teams, and answering buyer questions by phone or email. You may schedule demos, resolve shipment or billing hiccups, and hand clean notes back to account owners so revenue work stays organized.
Prioritize CRM hygiene, written and phone communication, basic Excel/Sheets, order-to-cash awareness, and prioritization when multiple reps need help at once. No certification list was provided for this posting.
The listing marks it as on-site in Austin, TX (not remote).
Available fields mainly show the title, employer name Epac-careers, Austin location, and an ATS domain; public news and sentiment links supplied were not clearly about this employer.
No certification resources were listed for this role family.
Website: ats.rippling.com
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Epac-careers invites qualified candidates to apply for the Sales Support Specialist opening based in Austin, TX. This full-time opportunity allows you to deliver vital backup that keeps sales activities efficient and productive within a collaborative setting. Position Summary The Sales Support Specialist at Epac-careers in Austin, TX works closely with sales professionals to streamline daily operations and free them for client-facing priorities. You will manage background tasks, maintain accurate records, and help ensure every sales interaction runs smoothly. This position suits someone who thrives on organization, clear communication, and contributing directly to team results in a dynamic local environment. Key Responsibilities Prepare sales materials such as proposals, quotations, and client presentations Enter and maintain accurate customer and opportunity data within CRM platforms Respond promptly to routine customer questions and route complex issues appropriately Schedule appointments, meetings, and follow-up activities for the sales team Compile regular pipeline reports and track progress against key metrics Process orders and monitor related documentation from quote through fulfillment Coordinate internal handoffs with colleagues in order to keep sales cycles moving forward Qualifications High school diploma or equivalent; further education in business or related field is a plus Prior contact with sales support, administrative, or customer service duties Comfort using Microsoft Office applications and standard customer relationship management tools Clear written and spoken communication together with solid interpersonal ability Strong organizational habits, careful attention to detail, and reliable follow-through Capacity to manage multiple priorities under time pressure while remaining adaptable Genuine interest in supporting sales outcomes and positive client experiences About Epac-careers Epac-careers is hiring for this role and offers a supportive team environment. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-16 UTC · getajob.ai