Registration Manager Groups (US, Virtual, NOAM)

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential meetings and events organization seeking a Registration Manager - Groups to join their team supporting a major financial services client. This is a fully remote role based in the United States, ideal for detail-oriented professionals who excel at managing event registration processes from invitation through departure.

In this position, you'll orchestrate all aspects of attendee management for corporate events—whether face-to-face, hybrid, or virtual. You'll serve as the go-to resource for registration website configuration, virtual platform integration, hotel room blocks, travel coordination, and comprehensive attendee communication.

Responsibilities

• Lead initial registration planning calls with clients to discuss registration software capabilities, costs, virtual platforms, air travel processes, print products, and reporting requirements
• Build and manage online registration templates ensuring sites are clear, concise, and easy to navigate while overseeing all design details and client-requested modifications
• Design and manage invitations and confirmation communications that create positive attendee experiences
• Monitor all registrations, field attendee questions, and update registration profiles with any changes to ensure accuracy
• Manage hotel room blocks including attrition tracking, additional room requests, and rooming list accuracy; communicate directly with hotel properties and review associated agreements
• Identify travel parameters, perform quality control on arranged air travel, and serve as liaison for flight approvals outside meeting parameters
• Cross-check rooming lists and air manifests to ensure data integrity across all systems
• Assist with offsite event planning, creating clear communications and print materials
• Conduct final quality control on all event reports to ensure accuracy and completeness
• Deliver exceptional customer service from invitation stage through event departure

What We're Looking For

• 1-3 years of job-related experience in event registration, administrative coordination, hotel rooming block management, or similar roles
• Exceptional organizational skills with ability to manage multiple priorities simultaneously
• Strong problem-solving abilities and composure under pressure
• Proficiency with Cvent, Excel, and Microsoft Office Suite
• Demonstrated ability to quickly adapt to and learn new technologies, design methodologies, and web development standards
• Superior customer service orientation with understanding that each attendee deserves a personalized experience
• Strong teamwork and collaboration skills
• College degree from a four-year institution preferred
• General hotel experience is a plus
• Ability to work standard hours (8:30 AM - 5:30 PM with one-hour break)
• Travel requirements: less than 25%

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly—we manage all communication to ensure a smooth, professional process for everyone involved.

Pay

This role does not include published compensation information. Pay details will be discussed during the screening process.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices and works with clients who value diverse perspectives and backgrounds.