Medical Front Office – Patient Service Specialist

Join Select Medical as a Part Time Medical Front Office - Patient Service Specialist in Cheshire, New Haven County, where you’ll be the first friendly face patients encounter at our outpatient therapy center.

About the Role

Located at 475 South Main Street, Cheshire, CT 06410, this position supports the smooth operation of a busy outpatient physical therapy clinic by managing front‑desk interactions and administrative tasks.

What You'll Do

• Welcome patients, verify personal and insurance information, and collect co‑payments or balances.
• Schedule, reschedule, and cancel appointments using the clinic’s electronic medical record system.
• Answer multi‑line phone calls, direct inquiries, and take detailed messages for clinicians.
• Maintain a clean, organized reception area and ensure supplies are stocked.
• Process new patient paperwork, scan documents, and update electronic charts.
• Assist with billing inquiries, prepare daily cash reports, and support the billing team as needed.
• Collaborate with clinical staff to optimize patient flow and communicate any scheduling changes.

What We're Looking For

• High school diploma or equivalent; additional coursework in medical administration is a plus.
• Minimum one year of experience in a medical office, healthcare setting, or customer‑service role.
• Familiarity with medical terminology, insurance verification, and basic billing procedures.
• Proficiency with computers, including EMR/EHR platforms and Microsoft Office.
• Strong interpersonal skills with a courteous, professional demeanor.
• Ability to multitask, prioritize, and remain calm in a fast‑paced environment.
• Reliable attendance and flexibility to work weekday evening shifts as required.

About Select Medical

Select Medical is a nationwide provider of outpatient rehabilitation, concentrating on physical therapy, occupational therapy, and speech‑language pathology services. The company values patient‑centered care and invests in team members who help create welcoming, efficient clinic environments.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.