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Medical Front Office – Patient Service Specialist

Select Medical · Cheshire, New Haven County

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Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

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Fit summary

Strong fit if you like structured, people-facing healthcare admin work, stay calm under desk traffic, and want a patient-services role at a large multi-setting provider rather than a remote or purely clinical job.

Day in the role

As a Medical Front Office – Patient Service Specialist at Select Medical in Cheshire (New Haven County), you would typically open and close the front desk, check patients in and out, verify insurance and demographics, schedule appointments, manage phones and referrals, collect copays, and keep charts and waiting areas moving smoothly so clinicians can focus on care. Expect steady patient volume, privacy rules, and coordination with therapists or medical staff.

Skills to emphasize

Prioritize HIPAA/privacy basics, insurance eligibility and authorizations, EMR/scheduling systems, phone etiquette, de-escalation, accurate data entry, and payment collection. No certification resources were supplied for this posting.

FAQ from this listing

Is this role remote?

No. The listing is on-site (remote flag is 0) in Cheshire, New Haven County.

What does Select Medical do?

It operates LTAC and inpatient rehab hospitals plus occupational health and physical therapy clinics; see Wikipedia and selectmedical.com.

What certifications are required?

No certification family or cost list was provided in the job data; confirm requirements with the hiring team.

Company facts (cached)

Website: selectmedical.com

Select Medical is a healthcare company based in Pennsylvania. It owns long-term acute care and inpatient rehabilitation hospitals, as well as occupational health and physical therapy clinics.

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Select Medical as a Part Time Medical Front Office - Patient Service Specialist in Cheshire, New Haven County, where you’ll be the first friendly face patients encounter at our outpatient therapy center. About the Role Located at 475 South Main Street, Cheshire, CT 06410, this position supports the smooth operation of a busy outpatient physical therapy clinic by managing front‑desk interactions and administrative tasks. What You'll Do Welcome patients, verify personal and insurance information, and collect co‑payments or balances. Schedule, reschedule, and cancel appointments using the clinic’s electronic medical record system. Answer multi‑line phone calls, direct inquiries, and take detailed messages for clinicians. Maintain a clean, organized reception area and ensure supplies are stocked. Process new patient paperwork, scan documents, and update electronic charts. Assist with billing inquiries, prepare daily cash reports, and support the billing team as needed. Collaborate with clinical staff to optimize patient flow and communicate any scheduling changes. What We're Looking For High school diploma or equivalent; additional coursework in medical administration is a plus. Minimum one year of experience in a medical office, healthcare setting, or customer‑service role. Familiarity with medical terminology, insurance verification, and basic billing procedures. Proficiency with computers, including EMR/EHR platforms and Microsoft Office. Strong interpersonal skills with a courteous, professional demeanor. Ability to multitask, prioritize, and remain calm in a fast‑paced environment. Reliable attendance and flexibility to work weekday evening shifts as required. About Select Medical Select Medical is a nationwide provider of outpatient rehabilitation, concentrating on physical therapy, occupational therapy, and speech‑language pathology services. The company values patient‑centered care and invests in team members who help create welcoming, efficient clinic environments. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Generated for personal interview prep · 2026-07-17 UTC · getajob.ai