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Partner Success Manager

  • Company: Caps Lock
  • Location: United States (nationwide)
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

Caps Lock at a glance

CapsLock - Partner Success Manager - United States (nationwide)

Position Summary

We are seeking a highly motivated and experienced Partner Success Manager to join our team at CapsLock. As a key member of our marketing solutions division, you will be responsible for fostering long-term partnerships with large home improvement industry clients. This role requires a blend of strategic thinking, exceptional communication skills, and the ability to drive results through innovative marketing strategies.

Responsibilities

  • Foster and maintain strong relationships with key partners in the home improvement industry
  • Develop and execute comprehensive marketing solutions that align with client goals and objectives
  • Analyze market trends and provide actionable insights to enhance partnership performance
  • Collaborate with cross-functional teams, including sales, product development, and creative services
  • Monitor KPIs and report on the success of marketing initiatives

Qualifications

  • Minimum 5 years of experience in a partner management or similar role within the home improvement industry
  • Demonstrated ability to build and maintain high-value client relationships
  • Strong understanding of digital marketing, including SEO, PPC, content marketing, and social media strategies
  • Excellent communication and interpersonal skills with the ability to influence at all levels of an organization
  • A proven track record of delivering successful marketing campaigns that drive business growth
  • Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred

About CapsLock

CapsLock builds exceptional marketing solutions for large partners in the home improvement industry. We don’t just advertise our clients’ products or services - we build long-term marketing solutions within the context of permanent partnerships. Our people are the backbone of everything we do and are our most valuable asset.

Next Steps

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Working in United States (nationwide)

This role is listed for the United States—a federal republic of 50 states with its capital in Washington, D.C., spanning North America between Canada and Mexico. Expect U.S. work norms, time zones, and travel or on-site expectations as defined by the employer (listing is not marked remote).

🇺🇸 Relocation safety for United States (nationwide): Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in United States (nationwide): 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 187,000via FRED

GDP per capita in United States (nationwide): $90,027via World Bank

Consumer price inflation in United States (nationwide): 2.9% (annual) — via World Bank

Real GDP growth in United States (nationwide): 2.2% (annual) — via World Bank

Average hours worked per year in United States (nationwide): 1,800via OECD

    About this role & career path

    Partner Success Manager work sits between account management and operations—relationship ownership, enablement, and outcome tracking. Paths often grow into senior partner or customer success, alliances, or broader GTM leadership, depending on company structure.

    Build the skills for this role

    Build partner lifecycle skills: QBRs, health scoring, stakeholder mapping, and clear written updates. Free options aligned to operations/management foundations:

    Free & low-cost learning resources

    Prepare stories on saving a at-risk partner, aligning competing stakeholders, and measuring success beyond activity (usage, revenue influence, NPS-style feedback if you have it). Be ready to walk through a sample partner plan and how you escalate product gaps without blaming either side.

    Strong fit if you enjoy structured relationship work, calm problem-solving, and cross-functional coordination in a U.S.-based Partner Success Manager seat at CapsLock. Public DATA did not include verified company profile or pay bands—confirm stage, product, and partner model in the process.

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Partner Success Manager
    • Employer Caps Lock
    • Location United States (nationwide)
    • Type Full Time
    • Pay (from listing) Pay not listed
    • Posted July 28, 2026
    • Apply by August 28, 2026
    • Country United States
    • Overview Full job description on this page (286 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    Partner Success Manager Caps Lock · United States (nationwide)