Network Support Engineer

About This Opportunity

We are representing a confidential client in the open-source networking sector, seeking a Network Support Engineer to join their fully remote team. This role combines hands-on network engineering with product validation, technical documentation, and cross-functional collaboration to deliver enterprise-grade networking solutions.

Our client operates in a globally distributed environment, offering flexibility and the opportunity to work with cutting-edge open-source network operating systems deployed across physical, virtual, and cloud environments.

Responsibilities

• Develop new features and optimize existing code for network operating system platforms, ensuring efficient and maintainable implementations
• Collaborate with development teams to review and validate code changes, test feature implementations, and provide feedback on bugs and optimizations
• Create technical content including solution briefs, datasheets, and graphical materials tailored to specific networking use cases
• Design, deploy, and configure network infrastructures to meet project objectives and performance standards
• Design and deploy Proof of Concept scenarios, documenting configuration setups, performance benchmarks, and solution viability
• Diagnose and resolve network performance, security, and connectivity issues using advanced debugging and analysis tools
• Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports
• Conduct functional, performance, and regression testing for platform features and fixes, maintaining detailed test documentation
• Develop and manage automated test frameworks for repetitive test cases to enhance testing accuracy and efficiency
• Conduct interoperability testing with third-party systems to ensure seamless integration across diverse networking environments
• Maintain a centralized knowledge base with technically accurate articles and solution documentation

What We're Looking For

Required Skills:

• Strong understanding of networking protocols including BGP, OSPF, VPNs, and firewalls
• Hands-on experience with open-source networking platforms
• Proficiency in scripting languages such as Python or Bash for automation and testing
• Strong troubleshooting and problem-solving abilities in complex network environments
• Experience with network performance tuning and security best practices
• Familiarity with software-defined networking (SDN) and cloud networking principles
• Ability to develop and execute test cases for network functionality and performance
• Excellent written and verbal communication skills for technical documentation and collaboration
• Strong ability to analyze packet captures, system logs, and debugging outputs

Required Experience:

• Minimum 5 years of experience in networking, system administration, or network security
• Experience working with open-source network operating systems or enterprise-grade networking solutions
• Prior experience in feature validation, troubleshooting, and debugging network-related issues
• Hands-on experience with virtualization platforms (VMware, KVM, Hyper-V) and cloud networking (AWS, GCP, Azure)
• Experience conducting Proof of Concept demonstrations and documenting technical findings
• Familiarity with CI/CD pipelines and automated testing frameworks for networking products

Work Arrangement:

• 100% remote position based in Cyprus
• Flexible work schedule with core hours starting between 8-11 AM and ending between 5-8 PM local time
• Occasional work outside typical hours may be required for cross-time-zone collaboration
• Time tracking software is used to monitor working hours
• 20 days annual paid vacation plus up to 10 days for national holidays

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we will submit your application to our client for consideration. Please do not attempt to contact the client directly, as all communication and coordination will be managed through our recruiting team to ensure a smooth and professional process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to fostering an inclusive recruitment process. We welcome applications from candidates of all backgrounds and work to ensure fair consideration throughout the hiring process.