Metro Line Substance Use Specialist – (5472)

Join PATH as a Metro Line Substance Use Specialist and create real pathways out of homelessness for people throughout Los Angeles County. This full-time position on our Metro Rail Outreach Team combines street engagement, substance use assessment, and case management—delivering hope and housing opportunities where they're needed most.

About the Role

You'll work Monday through Friday from 9:30am to 6:00pm as part of PATH's Metro Rail Outreach Team, providing direct street outreach and evidence-based case management services to people experiencing homelessness across the MTA transit system. Your mission: build trust, identify needs, and connect clients to the housing, treatment, and supportive services that stabilize their lives. You'll work both independently and collaboratively to remove barriers and unlock pathways to long-term housing stability.

What You'll Do

• Conduct street-level engagement at Metro stations, bus stops, and aboard trains to develop relationships and build trust with clients experiencing homelessness.
• Administer standardized vulnerability assessments (VI-SPDAT) to identify client priorities and match them with appropriate interventions and service referrals.
• Evaluate substance use challenges and connect clients to treatment programs, recovery resources, and peer support services.
• Deliver street-based case management support, including benefits navigation (SSI, TANF, veteran pensions), identification assistance, employment support, and housing placement.
• Connect clients to medical care, mental health services, and other resources that improve stability and wellbeing.
• Conduct regular check-ins with established clients to track progress, celebrate milestones, and sustain momentum toward housing and recovery goals.
• Respond promptly to outreach requests and coordinate transitions from street situations to interim and permanent housing.
• Collaborate with substance use treatment providers, mental health agencies, and social service organizations to ensure coordinated, seamless care.
• Work with law enforcement and housing providers to facilitate smooth transitions and continuity of services.
• Identify and respond to trends and emerging needs within the homeless population served.
• Maintain complete, accurate client documentation in HMIS and all required tracking systems.
• Participate in team meetings, professional trainings, and ongoing skill development.

What We're Looking For

Required Qualifications:

• Minimum 2 years of direct experience in substance use services.
• Valid driver's license with reliable personal transportation; proof of current insurance required (driving is essential to this role).
• Ability to qualify for PATH's insurance coverage for work vehicle use.
• Current CPR and First Aid certification, or willingness to obtain it as a condition of employment.
• U.S. work authorization (PATH cannot sponsor visa applications).
• Pass background screening, tuberculosis screening, and drug screening as conditions of hire.

Core Competencies:

• Analytical Thinking: Interpret client data and service trends to drive effective interventions and identify sustainable pathways to housing.
• Teamwork: Collaborate effectively with colleagues, community partners, and clients to achieve shared goals and deliver coordinated support.
• Communication: Listen actively and communicate clearly with clients, colleagues, and service providers across diverse backgrounds and needs.
• Problem-Solving: Think creatively to identify resources, overcome barriers, and develop innovative solutions tailored to individual client circumstances.
• Initiative: Take ownership of your work, operate independently in the field, and remain committed to client success and program outcomes.
• Integrity: Maintain professional boundaries, uphold ethical standards, and prioritize client confidentiality and human dignity.

Preferred Qualifications:

• Bachelor's degree in social work, counseling, public health, or related field.
• Substance use counseling certification (CATC, SUDCC, or CADC).

About PATH (People Assisting the Homeless)

Since 1984, PATH has pioneered effective, mission-driven solutions to homelessness across California. We deliver comprehensive services—from street outreach and employment support to permanent supportive housing—addressing the full spectrum of barriers to housing stability. We're committed to building a diverse workforce and delivering equitable, inclusive services centered on the experiences and leadership of the people we serve.

What We Offer

In addition to meaningful work that creates tangible change, PATH offers full-time employees a competitive benefits package including medical, dental, and vision insurance; paid vacation and sick leave; paid holidays; and a retirement plan. We prioritize work-life balance with flexible scheduling options and invest in your professional growth through training and development opportunities statewide.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.