MarketplaceTech Client #2 | Software Support Engineer

About This Opportunity

We are representing a confidential marketplace platform client in the technology sector. They need a Software Support Engineer to work closely with leadership on maintaining and improving an internal platform used by their team and clients. This is a full-time remote role open to candidates in Argentina, Brazil, Colombia, or the Philippines.

The focus is on triaging bugs, solidifying staged features, and maintaining backend reliability—particularly for AI-powered applications. You will not be building net-new features from scratch, but rather ensuring existing functionality works smoothly and new work gets promoted to production safely.

Responsibilities

• Triage, debug, and resolve issues from a provided task and bug list
• Review features prototyped in staging environments, solidify them, and confirm they are ready for production
• Promote ready features to production while isolating incomplete work via feature branches or flags
• Maintain reliability of existing functionality and prevent regressions
• Perform backend maintenance of AI applications, including agent orchestration tools
• Work directly with technical leadership on a daily basis
• Stay visible, proactive, and consistently productive throughout the workday

What We're Looking For

• Strong full-stack engineering background with both frontend and backend experience
• Hands-on experience with AI/ML systems and agent-based tooling such as Claude, Codex, Grok, or comparable LLM orchestration platforms
• Comfortable maintaining and debugging production backend systems
• Experience with feature branching, feature flags, and safe release practices
• Excellent English communication skills—clear, responsive, and able to work closely with technical leadership
• High reliability, visibility, and consistent daily output
• Time zone overlap with Austin, Texas is preferred

Advantages:

• Previous experience working in small, founder-led teams
• Strong practical experience with AI agent workflows and prompt engineering
• Ability to work independently while remaining highly responsive and visible

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will review your profile and conduct an initial screen. If there is a strong match, we will submit your candidacy to our client for consideration. Please do not attempt to contact the client directly, as all communication is managed through our talent team.

Pay

Compensation details will be discussed during the screening process based on your experience and location.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We encourage applications from candidates of all backgrounds and work to ensure fair and equitable access to opportunities.