Manager, Administrative Coordinator Program

About This Opportunity

We are representing a confidential fintech client seeking a Manager, Administrative Coordinator Program to lead and scale a centralized administrative support team. This role offers the opportunity to build scalable processes, manage a distributed team of skilled professionals, and partner with senior stakeholders across a fast-growing organization.

You'll oversee a team of Administrative Coordinators, ensuring they deliver high-impact support while developing systems for operational excellence. This position requires someone who can balance strategic program development with hands-on team management and stakeholder relationship building.

Responsibilities

• Manage and lead a team of Administrative Coordinators across multiple regions
• Monitor team workload, bandwidth, and performance to ensure quality support delivery
• Develop and maintain program documentation, guidelines, and scope definitions
• Provide regular feedback, coaching, and professional development to team members
• Address program escalations, concerns, and stakeholder feedback effectively
• Manage headcount and capacity planning processes in partnership with senior leadership
• Oversee onboarding, training, and logistics for new Administrative Coordinators
• Serve as subject matter expert on organizational policies, travel, expenses, and administrative best practices
• Identify and solve complex, ambiguous problems with organization-wide impact
• Drive process improvements, automation, and efficiency initiatives across the program
• Draft and distribute communications to the team and key stakeholders
• Contribute to strategic planning and roadmapping for the global program
• Build strong relationships with executives, peers, and stakeholders, influencing without direct authority

What We're Looking For

Minimum Requirements:

• Experience managing stakeholders and influencing critical client relationships
• Background in headcount planning and hiring practices
• Proven project and program management experience
• Prior experience as an Administrative or Executive Assistant, or deep knowledge of administrative support functions

Preferred Qualifications:

• Experience managing or leading individuals or small teams
• Background managing global programs
• Track record of mentoring, growing, and developing individual contributors
• Experience managing bandwidth and balancing workloads across multiple team members
• Excellent judgment on sensitive and cross-functional issues
• Ability to build collaboration between leaders and cross-functional teams

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will screen your application and contact qualified candidates for an initial conversation. We will then submit selected candidates to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through Get A Job.ai to ensure a smooth and professional process.

Pay

Compensation details will be discussed with qualified candidates during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to fair and equitable recruitment practices. We evaluate all candidates based on qualifications and merit.