Senior Human Data Operations Partner, Research

Responsibilities

We are representing a confidential data platform organization in their search for a Senior Human Data Operations Partner focused on Research operations. In this role, you will:

• Own operational success of complex, high-value research customer projects while shaping long-term participant supply capabilities
• Lead bespoke research engagements spanning academic studies, product testing, user interviews, and market research
• Serve as primary point of contact for participant-related operations for client-specific research customer teams
• Manage participant acquisition, onboarding, verification, and activation processes to meet project deliverables
• Develop detailed project plans, workflows, and enablement materials to support efficient delivery
• Maintain and optimize diverse participant pools to meet customer demands and quality standards
• Continuously optimize participant onboarding and activation funnels to enhance retention and task performance
• Monitor participant engagement and quality metrics, using insights to drive improvements
• Contribute to upskilling programs and certification processes for participants involved in complex research tasks
• Collaborate with product, data, science, and customer success teams to align operational priorities with strategic objectives
• Partner with product managers to transform manual processes into scalable, technology-driven solutions
• Document and communicate operational changes to stakeholders across the business
• Develop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities
• Contribute to roadmap discussions related to research supply strategy and long-term vertical growth

What We're Looking For

Our client is seeking a candidate with the following qualifications:

• Experience in operations, ideally in marketplace or platform environments
• Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment
• Strong project management skills with attention to detail and operational execution
• Experience implementing and optimizing processes to improve efficiency and scalability
• Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot
• Exceptional communication and documentation skills with a track record of stakeholder enablement
• Confidence with data analysis and operational metrics to support decision-making and continuous improvement
• Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing platforms
• Experience supporting AI/ML lifecycle projects such as data labeling, annotation, or domain-specific task curation is highly valued

How We Work with You

Our talent team at Get A Job.ai partners with leading organizations to identify exceptional candidates for specialized roles. When you apply through our platform, a dedicated recruiter will review your profile and conduct an initial screening. If there's a strong match, we will submit your candidacy directly to our client for consideration. Please do not attempt to contact the client organization directly, as all applications must come through Get A Job.ai to be considered for this position.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Employment Opportunity

Get A Job.ai is committed to inclusive hiring practices and works with clients who value diversity and equal opportunity employment.